Elizabeth Hurtado
Santa Ana,CA
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Santa Ana, CA
07.2017 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Received payment from customers and processed credit card transactions when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Mixed pharmaceutical preparations according to written prescriptions.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Prepared and processed medical insurance claim forms and records.
- Maintained proper storage and security conditions for drugs.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Interpreted and processed medication orders under supervision of pharmacist.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Organized work areas so that everything was easily accessible when needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
Certificate of Completion - Pharmacy Technician
PTCB Certifcation
Santa Ana, CA04-2023
California State Board License TCH 194325
01-2023
High School Diploma -
Los Amigos High School
Fountain Valley, CA06-2017
Orange Coast College
Costa Mesa, CASkills
- Bilingual Spanish (speak,write and read fluently)
- Drug Inventory Control
- Regulatory Compliance
- Medication Dispensing
- Billing support
- Workflow Optimization
- Drug Inventory Management
- Order Verification
- Prescription Filling
- Insurance Billing
- Supply Restocking
- Insurance Verification
- OTC Recommendations
- FDA Drug Safety Guidelines
- Stocking shelves
- Labeling prescriptions
- Quality assurance and control
- Ordering and stocking medications
- Pharmacy operations
- Pharmaceutical Calculations
- Patient education and counseling
- HIPAA
- Processing payments
- Healthcare regulations
- Team Collaboration
- Problem-solving skills
- Interpreting orders
- Resolving customer issues
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
07.2017 - Current
Certificate of Completion - Pharmacy Technician
PTCB Certifcation
California State Board License TCH 194325
High School Diploma -
Los Amigos High School
Orange Coast College
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