Elizabeth Hyde
South Hadley,MA
Summary
A dynamic leader and strategic thinker, I leveraged team leadership and customer service excellence at Competitive Edge Ski and Bike to enhance operational efficiency and boost client satisfaction. Skilled in fostering vendor relationships and streamlining procurement processes, I consistently achieved project goals, driving significant improvements in purchasing strategies and retail sales performance.
Overview
36
36
years of professional experience
Work History
Buyer
Competitive Edge Ski and Bike
Holyoke, MA
12.2017 - Current
- Built long-term supplier relationships with vendors to establish quality and competitive
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Maintained complete documentation and records of all purchasing
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures,
Employee Consultant
New England Business Associates
Springfield, MA
01.2005 - 08.2016
- Worked with clients with disabilities. Did job training and development. Once the client was working, I job trained and coached.
Retail Sales
Competitive Edge Ski and Bike
Holyoke, MA
12.1999 - 12.2005
- Ensured compliance with legal regulations concerning prices by staying informed about current legislation and consumer protection laws related to retail sales practices.
- Maximized productivity by efficiently multitasking, handling appointments, walk-in clients, and retail
- Participated in ongoing training sessions to stay current on industry trends and best practices in the ski industry.
- Boosted retail sales by educating clients on the benefits of various brands of skiwear.
- Increased retail sales through expert knowledge of ski clothing.
Owner
The Perfect Fit
South Hadley, MA
09.1988 - 06.1998
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
BA , Finance -
University of Massachusetts, Amherst
Amherst, MA06.1978
Skills
- Customer service
- Team leadership
- Friendly
- Organized
Timeline
Buyer
Competitive Edge Ski and Bike
12.2017 - Current
Employee Consultant
New England Business Associates
01.2005 - 08.2016
Retail Sales
Competitive Edge Ski and Bike
12.1999 - 12.2005
Owner
The Perfect Fit
09.1988 - 06.1998
BA , Finance -
University of Massachusetts, Amherst