Elizabeth Hyde
South Hadley,MA
Summary
A dynamic leader and strategic thinker, I leveraged team leadership and customer service excellence at Competitive Edge Ski and Bike to enhance operational efficiency and boost client satisfaction. Skilled in fostering vendor relationships and streamlining procurement processes, I consistently achieved project goals, driving significant improvements in purchasing strategies and retail sales performance.
Overview
36
36
years of professional experience
Work History
Buyer
Competitive Edge Ski and Bike
12.2017 - Current
- Built long-term supplier relationships with vendors to establish quality and competitive
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Maintained complete documentation and records of all purchasing
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures,
Employee Consultant
New England Business Associates
01.2005 - 08.2016
- Worked with clients with disabilities. Did job training and development. Once the client was working, I job trained and coached.
Retail Sales
Competitive Edge Ski and Bike
12.1999 - 12.2005
- Ensured compliance with legal regulations concerning prices by staying informed about current legislation and consumer protection laws related to retail sales practices.
- Maximized productivity by efficiently multitasking, handling appointments, walk-in clients, and retail
- Participated in ongoing training sessions to stay current on industry trends and best practices in the ski industry.
- Boosted retail sales by educating clients on the benefits of various brands of skiwear.
- Increased retail sales through expert knowledge of ski clothing.
Owner
The Perfect Fit
09.1988 - 06.1998
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
BA , Finance -
University of Massachusetts, Amherst
Amherst, MA06.1978
Skills
- Customer service
- Team leadership
- Friendly
- Organized
Timeline
Buyer
Competitive Edge Ski and Bike
12.2017 - Current
Employee Consultant
New England Business Associates
01.2005 - 08.2016
Retail Sales
Competitive Edge Ski and Bike
12.1999 - 12.2005
Owner
The Perfect Fit
09.1988 - 06.1998
BA , Finance -
University of Massachusetts, Amherst
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