Elizabeth Ingram

Hill Country Outdoor Builders is a small family run construction company. I was the Office Manager and managed all office positions from answering phones, setting estimate appointments, going on estimates and meeting with customers, being onsite for job start and oversaw projects from start to finish. I managed all financials from invoicing to banking and deposits.

• Quickbooks Desktop for Accounting, Estimating, Invoicing, Banking, & Reporting
• Google Office for appointment setting and email tracking
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Empire Parking Lot Services is the highest rated asphalt company in Southern California. I worked there from 2009 to 2023.

• Contributed to increased on-time delivery rates by closely monitoring schedules and promptly addressing bottlenecks.
• Established position requirements, schedules and production team processes.
• Oversaw scheduling and job backlogs to properly allocate personnel and material resources.
• Cultivated effective partnerships with engineering, marketing, sales and customer support staff.
• Coordinated cross-functional teams for smoother communication, resulting in fewer errors and delays.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Reviewed maintenance and repair problems to determine appropriate action for resolution.
• Created and oversaw production schedules and adjusted as needed to meet deadlines.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.

• Quickbooks Desktop for all Accounting, Banking and Reporting
• Achieved timely financial reporting through diligent preparation and analysis of monthly, quarterly, and annual reports.
• Managed successful audits by collaborating effectively with internal and external auditors.
• Ensured compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
• Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
• Managed banking reconciliations and monthly balance sheet statements.
• Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
• Managed journal entries, collection efforts, reconciliations, and payroll processing.
• Completed weekly payroll for company employees through Paychex