Overview
Work History
Education
Skills
Timeline
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ELIZABETH INSKO

Chicago,IL

Overview

5
5
years of professional experience

Work History

Server

Birds Nest
Chicago, IL
05.2025 - Current
  • Delivered exceptional service to guests in a fast-paced, high-volume restaurant environment.
  • Built rapport with guests to create positive experiences and encourage repeat business.
  • Recommended menu items and specials to enhance guest satisfaction and drive sales.
  • Resolved guest concerns professionally while maintaining strong customer relationships.

Digital Marketing Intern

MY SPECTRUM COACHING AND COUNSELING
04.2025 - 08.2025
  • Created social media content designed to increase audience engagement and strengthen brand relationships.
  • Conducted market research to identify customer interests, behaviors, and emerging trends.
  • Provided recommendations that helped improve long-term customer outreach and engagement strategies.

Customer Service Representative

MARQUETTE UNIVERSITY RECREATIONAL SPORTS
Milwaukee, WI
08.2023 - 12.2024
  • Delivered exceptional customer service to students, faculty, and community members, creating a welcoming and positive experience.
    Built strong relationships with members through personalized interactions and proactive support.
  • Promoted recreational programs, services, and facility offerings to students and faculty, increasing awareness and engagement across all areas of the Recreation Center.
  • Resolved member questions and concerns efficiently while maintaining high levels of customer satisfaction.

Hospitality Associate

MIDTOWN ATHLETIC CLUB
Chicago, IL
06.2024 - 09.2024
  • Provided high-touch customer service to 300–500 guests per shift, ensuring a positive member experience.
  • Identified guest needs and quickly resolved concerns to maintain satisfaction and retention.
  • Demonstrated professionalism, empathy, and sound judgment in all customer interactions.
  • Followed operational procedures to deliver consistent, reliable service.

Lead Camp Counselor

Midtown Athletic Clubs
Chicago, IL
06.2021 - 09.2023
  • Led and mentored a team of 29 counselors, fostering collaboration and accountability.
  • Built positive relationships with parents and guardians to ensure confidence in camp operations.
  • Handled administrative communications, newsletters, attendance tracking, and organizational tasks.
  • Created a supportive environment that encouraged engagement and teamwork among staff and campers.

Education

Bachelor of Science - Marketing

MARQUETTE UNIVERSITY
Milwaukee, WI
05-2026

Skills

  • Relationship Building
  • Customer Service Excellence
  • Consultive Selling
  • Interpersonal Communication
  • Conflict Resolution
  • Client Engagement

Timeline

Server

Birds Nest
05.2025 - Current

Digital Marketing Intern

MY SPECTRUM COACHING AND COUNSELING
04.2025 - 08.2025

Hospitality Associate

MIDTOWN ATHLETIC CLUB
06.2024 - 09.2024

Customer Service Representative

MARQUETTE UNIVERSITY RECREATIONAL SPORTS
08.2023 - 12.2024

Lead Camp Counselor

Midtown Athletic Clubs
06.2021 - 09.2023

Bachelor of Science - Marketing

MARQUETTE UNIVERSITY