Elizabeth I Rodriguez
Kissimmee
Summary
Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
CENTRO MEDICINA ESPECIALIZADA DE QUEBRADILLAS
QUEBRADILLAS, PR
01.2018 - 03.2021
- Coordinated and organized referral documentation to streamline service delivery.
- Executed eligibility verification processes to ensure compliance with regulatory standards.
- Managed appointment follow-up processes to ensure timely communication with clients.
- File Audit
- Managed incoming phone calls to ensure effective communication and customer service.
- Executed patient copayment processing with precision and efficiency.
- Executed file management processes to ensure data integrity and accessibility.
Account Receivable Assistant
IMMS
Kissimmee, Fl
06.2023 - 02.2026
- Analyzed and processed received denials, identifying trends to improve future submissions.
- Evaluated and updated customer files to ensure accuracy and enhance service delivery.
- Addressed and clarified discrepancies on denial issues to ensure accurate processing.
- Produced detailed reports on outstanding payments to facilitate timely collections.
- Conducted follow-up communications with dormant accounts to assess potential re-engagement opportunities.
- Executed post-check payment processing to ensure timely financial transactions.
Front Desk Insurance Verification
Arias Chiropractic
Kissimmee, Fl
05.2022 - 03.2023
- File
- Provide Appointments
- Scan
- Post Received Payments
- Verify Authorization
- Answer the phone Patient Service
Cashier
DOLLAR TREE
ORLANDO, FL
12.2021 - 01.2022
- Customer Service
- Attend cash register
- Clean the area
- Place inventory
Administrative Assistant
QUALITY VISION CENTER
ARECIBO, PR
03.2021 - 10.2021
- Managed incoming phone calls to ensure effective communication and customer support.
- Conducted thorough insurance verification to facilitate seamless patient care and financial transactions.
- Scheduled appointments for patients Managed calendar updates to optimize time management. Assisted in coordinating meetings and events.
- Sale
- Executed file management processes to ensure data integrity and accessibility.
Education
ASSISTANT WITH MEDICAL BILLING
INSTITUTO DE BANCA Y COMERCIO
ARECIBO, PRSkills
- Bilingual (English, Spanish)
- Customer service
- Data entry
- Administrative support
- Microsoft Word
- Time management
- File organization
- Computer proficiency
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Account Receivable Assistant
IMMS
06.2023 - 02.2026
Front Desk Insurance Verification
Arias Chiropractic
05.2022 - 03.2023
Cashier
DOLLAR TREE
12.2021 - 01.2022
Administrative Assistant
QUALITY VISION CENTER
03.2021 - 10.2021
Administrative Assistant
CENTRO MEDICINA ESPECIALIZADA DE QUEBRADILLAS
01.2018 - 03.2021
ASSISTANT WITH MEDICAL BILLING
INSTITUTO DE BANCA Y COMERCIO