Summary
Overview
Work History
Education
Skills
Websites
Performancemetrics
Timeline
Generic

Elizabeth Jackson

Gainesville,FL

Summary

Medical Billing and Coding Specialist with over 20 years in the healthcare industry in managing billing operations, handling denials, and processing claims in both internal medicine and mental health settings. Strong expertise in ICD-10 coding and insurance billing with a focus on maximizing revenue through accurate claim submission and efficient denial management. Looking to contribute by leveraging my skills in a team-oriented environment.

Overview

18
18
years of professional experience

Work History

Medical Billing and Coding Assistant

Billing Solutions Inc.
07.2022 - Current
  • Resolved 90% of claim denials on first appeal, contributing to a substantial increase in revenue.
  • Maintained a 95% accuracy rate in claims processing, ensuring compliance and reducing rejections.
  • Efficiently processed insurance claims using ICD-10 coding, ensuring accuracy and compliance with industry standards
  • Specialized in handling billing processes for Medicare and various insurance providers, minimizing claim rejections and optimizing collections
  • Worked closely with other billing professionals to streamline processes and share best practices, contributing to a cohesive and effective team environment.

Receptionist

Magnolia Healthcare and Rehab
06.2023 - 06.2024
  • Managed front-office operations and provided administrative support, ensuring smooth communication between patients and billing departments
  • Assisted with basic billing inquiries and directed complex issues to appropriate billing personnel for resolution.
  • Managed approximately 40 incoming calls, emails and faxes per day from customers.

Self-Employed

Private Caregiver
01.2020 - 01.2023
  • Provided personal care and support to elderly clients, including managing medical appointments and ensuring accurate documentation of care-related expenses
  • Developed strong problem-solving skills while managing the unique needs of individual clients.

Mental Health Assistant

Agency for Persons with Disabilities (APD)
01.2007 - 01.2020
  • Supported patients with mental illnesses by implementing and documenting daily treatment plans
  • Developed a deep understanding of medical terminology and healthcare processes, which facilitated smooth communication with medical billing teams.

Education

Medical Billing and Coding Certificate -

Santa Fe College
Gainesville, FL
06.2004

Skills

  • Medical Billing & Coding: ICD-10-CM, Medicare Billing, Insurance Claims Processing
  • Denial Management: Appeal Writing, Claims Reconciliation
  • Technical Proficiency: Office 365, Billing Software, EHR Systems
  • Communication: Patient Interaction, Team Collaboration, Problem Solving
  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Data Entry

Performancemetrics

  • Resolved 90% of claim denials on first appeal, contributing to a substantial increase in revenue.
  • Maintained a 95% accuracy rate in claims processing, ensuring compliance and reducing rejections.
  • Improved team efficiency by implementing best practices and training junior staff, leading to a 20% reduction in processing time.

Timeline

Receptionist

Magnolia Healthcare and Rehab
06.2023 - 06.2024

Medical Billing and Coding Assistant

Billing Solutions Inc.
07.2022 - Current

Self-Employed

Private Caregiver
01.2020 - 01.2023

Mental Health Assistant

Agency for Persons with Disabilities (APD)
01.2007 - 01.2020

Medical Billing and Coding Certificate -

Santa Fe College
Elizabeth Jackson