

With a proven track record at Publix Deli, I excel in safe food handling and customer engagement. Leveraging adaptability and teamwork, I enhance operations and satisfaction. Proficient in point-of-sale systems, I drive efficiency and quality. Recognized for mentoring peers and improving workflow, I consistently deliver exceptional service and maintain high standards.
Achieved high standards of cleanliness and safety through effective application of certified slicer techniques. Enhanced customer satisfaction by supporting effective time management. Delivered nutritious sandwiches by utilizing healthy ingredients and strict hygiene protocols. Ensured timely order fulfillment and product quality through proficient operation of high-temperature fryers. Played a key role in opening and closing shifts while mentoring new team members.
Served food and beverages promptly with focused attention to customer needs. Adapted quickly to changing demands during peak hours, enhancing team efficiency. Contributed to team training initiatives for new server staff on best practices. Implemented suggestions for improving workflow, resulting in smoother operations. Worked with POS system to place orders, manage bills, and handle complimentary items. Maintained a clean and orderly dining area for an enjoyable guest experience. Bussed and reset tables to keep dining room and work areas clean. Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Processed customer orders promptly while maintaining appropriate cooking standards and temperatures. Assisted team members in utilizing the point-of-sale system for order management. Maintained cleanliness and hygiene in kitchen and dining areas. Prepared beverages and assembled trays for customer service. Addressed customer concerns to enhance their dining experience. Conducted cash drawer counts and system shutdowns at day’s end. Supported scheduling efforts for staff shifts ensuring hours and availability along with ensuring assistance was properly met.
Safe food handling practices
Customer engagement
Point of sale proficiency
Work area maintenance
Adaptability and flexibility
Teamwork and collaboration