Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Jefferys

Spring Hope,NC

Summary

Talented Billing Supervisor proficient in daily accounts receivable operations, collections and reporting. Open and clear communicator with consistent approach to reviewing and improving processes. Adept at maximizing productivity across 10-year history of career success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Billing Supervisor

Retina Of Coastal Carolina
02.2013 - Current
  • Enhanced team productivity by providing ongoing training, guidance, and support to billing staff members.
  • Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
  • Ensured compliance with industry regulations by staying up-to-date on relevant changes and adjusting internal procedures accordingly.
  • Facilitated monthly meetings with team members to discuss performance metrics, share best practices, and address any concerns or challenges faced during the billing cycle.
  • Negotiated with customers regarding payment arrangements when necessary, balancing firmness with empathy to maintain positive relationships without sacrificing revenue collection targets.
  • Oversaw the proper allocation of payments received from various sources, ensuring accurate posting to relevant accounts.
  • Enhanced accuracy of claims submissions.
  • Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
  • Supervised a team of medical billers, providing guidance and support for their professional development.

Education

Associate of Science - Business Administration

Nash Community College
Rocky Mount, NC
05.2023

Skills

  • Problem Solving
  • Attention to Detail
  • Analytical Skills
  • Quality Control
  • Multitasking Abilities
  • Team Leadership
  • Collection Practices
  • Payment Posting
  • Claims Processing
  • Customer Service
  • Account Reconciliation

Certification

  • Certified Patient Services Specialist - 2014-Current
  • Ophthalmic Coding Specialist - Retina - 2020 - Current

Timeline

Billing Supervisor

Retina Of Coastal Carolina
02.2013 - Current

Associate of Science - Business Administration

Nash Community College

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Elizabeth Jefferys