Elizabeth Jeffries
Jane Lew,WV
Summary
Proven leader with a track record of driving business growth at Tudors Biscuit World through strategic planning and quality improvement. Skilled in coaching and mentoring, I excel in employee evaluation and client service, enhancing team performance and customer satisfaction. Expert in leveraging technical support and people management to achieve operational excellence.
Overview
1
1
year of professional experience
Work History
Team Leader
Tractor Supply Company
06.2024 - 09.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained database systems to track and analyze operational data.
General Manager
Tudors Biscuit World
02.2024 - 05.2024
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
Assistant Manager
Arbys Resturant
07.2023 - 01.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Education
Associate Of Business Administration - Paralegal
12.2010
Skills
- Quality Improvement
- Employee Evaluation
- Coaching
- Client Service
- Shift Scheduling
- Documentation And Reporting
- Mentoring
- Complaint resolution
- Technical Support
- Team Supervision
- Cash Handling
- Work Planning
- Overtime Management
- Overseeing Daily Activities
- Problem-Solving
- Evaluating Employee Work
- Leading Team Meetings
- Account Management
- Teamwork and Collaboration
- Performance Evaluations
- Onboarding and Orientation
- Staff Training
- Staff education and training
- Team Check-Ins
- People Management
Timeline
Team Leader - Tractor Supply Company
06.2024 - 09.2024
General Manager - Tudors Biscuit World
02.2024 - 05.2024
Assistant Manager - Arbys Resturant
07.2023 - 01.2024
WVBC - Associate Of Business Administration, Paralegal
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