Elizabeth Jimenez
Hollywood,FL
Summary
Engaging Retail Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Hair Salon Assistant
Coco Salon & Spa
Aventura, FL
12.2024 - Current
- Assisted hair stylists with colorwork by applying base colors and toners.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Massaged clients' scalp during shampoos.
- Educated clients on how to maintain healthy hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
Retail Sales Associate
Coco Salon & Spa
Aventura, FL
03.2024 - Current
- Provided accurate information about products, prices and services.
- Ensured every customer's satisfaction
- Kept inventory well-stocked with proactive restocking
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Retail Sales Representative
Holistic World
Sunrise, FL
11.2023 - 02.2024
- Operated register, handled cash and processed credit card transactions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Recommended changes in products and services based on customer feedback.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Researched competitors' products, prices, and sales techniques.
Retail Sales Associate
Royale
Sunrise, FL
04.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
Waitress
GESTAMUSENT, S.A
Alicante, Spain
03.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Associate Of Arts And Sciences - Social Sciences
IES Doctor Balmis
Alicante, Spain05.2021
High School Diploma -
IES Doctor Balmis
Alicante, Spain06-2019
Skills
- Sales Development
- Payment Processing
- Customer Needs Assessment
- Adapt to diverse groups
- Cash Handling
- Guest Relations
- Teamwork and Collaboration
- Excellent customer service
- Professional appearance
- Creative vision
- Continuing education
- Clear communication
- Adaptable to changing client needs
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Hair Salon Assistant
Coco Salon & Spa
12.2024 - Current
Retail Sales Associate
Coco Salon & Spa
03.2024 - Current
Retail Sales Representative
Holistic World
11.2023 - 02.2024
Retail Sales Associate
Royale
04.2023 - 12.2023
Waitress
GESTAMUSENT, S.A
03.2022 - 12.2022
High School Diploma -
IES Doctor Balmis
Associate Of Arts And Sciences - Social Sciences
IES Doctor Balmis