Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Jiron

Bernalillo,NM

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Safelite Solutions
09.2019 - 12.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier Team Lead

Whataburger
08.2018 - 05.2019
  • Communicated with customers and team members to solve problems.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers by answering questions and fulfilling requests.

Cashier

Panda Express Restaurant
03.2011 - 01.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

Central New Mexico Community College
Albuquerque, NM
03.2013

Skills

  • Active Listening
  • Retail Sales Customer Service
  • Customer Relations

Timeline

Customer Service Representative

Safelite Solutions
09.2019 - 12.2019

Cashier Team Lead

Whataburger
08.2018 - 05.2019

Cashier

Panda Express Restaurant
03.2011 - 01.2012

GED -

Central New Mexico Community College

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Elizabeth Jiron