Elizabeth Johnson
Denton,TX
Summary
Adept at patient care and compassionate communication, enhanced patient satisfaction and safety at Touch of Class through diligent attention to detail and empathy. Skilled in both caregiving and safe driving, proficiency in multitasking and organization significantly improved service delivery, fostering trust and reliability among clients and colleagues alike.
Overview
17
17
years of professional experience
Work History
Caregiver
Private Duty
Denton, TX
12.2017 - 03.2023
- Spend 30 minutes a day stretching
- Drive clients around yo the store as well as go to doctors appointment
- Spent many hours a day helping patients to navigate through life
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Driver
Uber Eats
Denton
10.2017 - Current
- Complete multiple deliveries a day in a timely manner
- Go out of the way to make sure customers are satisfied
- Keep a friendly positive attitude
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Reduced delivery times with careful planning and route optimization.
Driver
DoorDash
Denton, TX
12.2017 - Current
- Make sure all deliveries are done in timely manner
- Drive for up to 8 hours at a time
- Perform multiple deliveries a day in multiple areas of town
- Go out of the way to make sure the customer is sat
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
CNA
Touch of Class
Little Elm, TX
06.2011 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Caregiver
Visting Angels
Denton
10.2010 - 08.2011
- Drove patients to appointments
- Spent 30 minutes a day doing stretches
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caregiver
Private Duty
Houston, TX
12.2007 - 12.2010
- Assisted patient in every day activities for up to 12 hours a day
- Drove patients to run errands
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
Education
CNA -
North Central Texas College
Corinth, TX2010
High School Diploma -
Clear Creek High School
League City, TX1999
High schoool -
Park View Baptist
Houston 1999
Skills
- Patient care
- Compassion and empathy
- Attention to detail
- Compassionate communication
- Patient transfers
- Clinical documentation
- Multitasking and organization
- Valid Driver's license
Timeline
Caregiver
Private Duty
12.2017 - 03.2023
Driver
DoorDash
12.2017 - Current
Driver
Uber Eats
10.2017 - Current
CNA
Touch of Class
06.2011 - Current
Caregiver
Visting Angels
10.2010 - 08.2011
Caregiver
Private Duty
12.2007 - 12.2010
CNA -
North Central Texas College
High School Diploma -
Clear Creek High School
High schoool -
Park View Baptist