Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Elizabeth Johnson

Miami

Summary

Patient Financial Specialist with extensive experience in claims processing and billing compliance at Public Health Trust/Jackson Health System. Expertise in optimizing revenue cycle operations and resolving discrepancies through analytical skills and effective communication. Committed to delivering exceptional patient support and ensuring accurate financial reporting and insurance verification.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Patient Financial Specialist

Public Health Trust/Jackson Health System
Miami
10.1992 - 05.2023
  • Verified eligibility of third-party payers to ensure timely reimbursement of claims.
  • Processed patient and insurance payments with high accuracy and efficiency.
  • Reviewed documentation prior to claim submission to guarantee precision and compliance.
  • Created invoices according to established guidelines for services rendered.
  • Classified financial data for accurate record entry and reporting.
  • Developed strategies to enhance billing policies, improving revenue cycle operations.
  • Assisted patients in understanding insurance coverage and resolving inquiries promptly.
  • Resolved billing discrepancies with insurance companies through thorough research.

Data Entry Clerk

A VIP Temporary Agency
Kendall
04.1992 - 10.1992
  • Input client information into spreadsheets and company database for leader accessibility to essential data.
  • Answered incoming phone calls, directing callers to appropriate departments and personnel.
  • Secured critical information by conducting regular database backups.
  • Proofread and edited documents to ensure accuracy and eliminate errors.
  • Followed data program techniques and procedures to maintain data entry requirements.
  • Researched and gathered additional information for incomplete documents.
  • Identified discrepancies between source documents and entered data accurately.
  • Maintained confidentiality of sensitive information throughout data entry processes.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
12-1997

High School Diploma -

Miami Northwestern Senior High
Miami, FL
06-1986

Some College (No Degree) - Business Administration And Management

Florida International University
Miami, FL

Skills

  • Claims processing and financial reporting
  • Customer service with patient support
  • Attention to detail in data entry
  • Billing compliance expertise
  • Insurance verification skills
  • Analytical problem solving
  • Strong communication abilities
  • Management of electronic health records
  • Time management capabilities
  • Conflict resolution strategies
  • Team collaboration skills
  • Knowledge of medical terminology
  • Expertise in medical billing and coding
  • Negotiation with third-party payers
  • Proficiency in Medicaid and Medicare systems
  • Patient registration processes
  • Experience with cash handling practices
  • Debt resolution techniques
  • Compliance with HIPAA regulations

Accomplishments

  • Top Collector Award – Recognized in 2018 for collecting over $150,000 in a single month, exceeding department goals and setting a performance benchmark.

Languages

English
Professional

Certification

  • Assisted Living Facility (ALF) Core Training, Arrendell's Training Miami, Florida May 2008

Timeline

Patient Financial Specialist

Public Health Trust/Jackson Health System
10.1992 - 05.2023

Data Entry Clerk

A VIP Temporary Agency
04.1992 - 10.1992

Associate of Arts - Business Administration

Miami Dade College

High School Diploma -

Miami Northwestern Senior High

Some College (No Degree) - Business Administration And Management

Florida International University

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Elizabeth Johnson