Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Jones

Billings,MT

Summary

Dynamic hospitality professional with a strong background at Intermountain Healthcare and MacKenzie River Pizza. Proven expertise in customer service and food handling, enhancing guest experiences through effective communication and team collaboration. Recognized for training staff and maintaining high sanitation standards, ensuring compliance with health codes and delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Cook

Intermountain Healthcare
Billings, MT
06.2024 - 03.2026

Host

MacKenzie River Pizza, Grill & Pub
Billings, MT
06.2023 - 06.2024
  • Greeted and seated guests in a timely manner, ensuring positive first impressions.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Communicated effectively with kitchen and waitstaff to enhance guest satisfaction.
  • Trained new hosts on operational procedures and customer service best practices.
  • Handled guest inquiries and resolved issues promptly to maintain high service standards.

Education

High School Diploma -

Lockwood Highschool
Billings, MT
05.2025

Skills

Customer service

Cooking

Cleaning and organization

Food handling

Food preparation

Multitasking and organization

Sanitation

Supply restocking

Surface cleaning

Hospitality and service industry background

Performance improvement

Hospitality service expertise

Event catering

Order delivery practices

Recipe development

Time management

Attention to detail

Team collaboration

Health and safety compliance

Staff training

Temperature control

Special diets

Dietary restriction support

Positive and professional

ServSafe certified

Calm demeanor

Health code adherence

Teamwork and collaboration

Timeline

Cook

Intermountain Healthcare
06.2024 - 03.2026

Host

MacKenzie River Pizza, Grill & Pub
06.2023 - 06.2024

High School Diploma -

Lockwood Highschool
Elizabeth Jones