Elizabeth Jones
Springfield,MA
Overview
5
5
years of professional experience
Work History
Manager
Fenway Golf Inc.
East Longmeadow, MA
06.2022 - Current
- Maintains a professional, organized, and safe environment for employees and customers.
- Collaborates efficiently with coworkers.
- Ensures customer satisfaction by resolving concerns promptly, maintaining open lines of communication, and ensuring honesty.
- Accomplishes given tasks within established time frames.
- Opens and closes the business while ensuring information is exchanged during shift changes to uphold successful operation and maximize efficiency.
- Oversees inventory management, optimizing stock levels, and reducing waste.
- Enhanced product consistency by implementing new quality control measures, resulting in fewer customer complaints.
Waitress/Event Server
Twin Hills Country Club
Longmeadow, MA
05.2021 - 08.2021
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Set up dining rooms with place settings, linens, and serving stations.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Responded to guest inquiries and requests promptly and courteously.
Education
Bachelor of Social Work - Social Work
College of Our Lady of The Elms
Chicopee, MA05-2027
High School Diploma -
Longmeadow High School
Longmeadow, MA06-2021
Skills
- Customer service
- Team leadership
- Problem resolution
- Task prioritization
- Written communication
- Attention to detail
Timeline
Manager
Fenway Golf Inc.
06.2022 - Current
Waitress/Event Server
Twin Hills Country Club
05.2021 - 08.2021
Bachelor of Social Work - Social Work
College of Our Lady of The Elms
High School Diploma -
Longmeadow High School