Elizabeth Jordan
Hartford,CT
Summary
Dedicated, hardworking team-player with strong organizational, optimal communication skills, and hands on client experience. Remains open and creative with a methodical nature, eager to inspire and empower others, and always continuing to learn.
Overview
11
11
years of professional experience
Work History
Personal Care Assistant
GT Independence
Connecticut
10.2024 - Current
- Developed individualized care plans tailored to client needs, ensuring personalized support and comfort.
- Coordinated with healthcare professionals to monitor client progress and adjust care strategies as necessary.
- Fostered strong relationships with clients, improving trust and satisfaction through attentive listening and responsiveness, while adapting to new situations.
- Provided compassionate personal care and assistance to clients, enhancing daily living activities and overall well-being; including but not limited to safety, daily routines, aiding in mental, psychical, and medical wellness, client progress documentation, managing and maintaining health records, and hygeine.
- Maintained entire client's schedule and organized events.
Personal Care Assistant
Northeast Arc Healthcare/Tempus Unlimited, NPO
Danvers, MA
12.2016 - 10.2024
- Arrange daily activities to keep clients engaged in various projects.
- Schedule appointments and maintain master calendar, including administrative tasks.
- Remain alert to problems or health issues of clients and competently respond, including administering medication.
- Maintain a comprehensive knowledge of medical history and therapy goals.
- Able to anticipate clients’ needs and communicate clearly, effectively and act immediately to ensure safety and health.
- Ability to be very flexible in tasks and activities.
- 48.5 hrs/week
Mentor Volunteer
University Of Arizona
Tucson, AZ
09.2019 - 12.2019
- Walked first-time college students through the process of moving and adjusting to fast-paced education, providing support and encouragement.
- Gave detailed breakdowns of what is expected of students in the College of Science at the University of Arizona - including but not limited to deadlines, expectations, self-pacing, and - which increased outreach, highlighted the program’s successes, and helped students become independent.
- Lead freshmen through their first year with confidence through open dialogue and compassion, which cultivated growth, learning, and accountability. This also built loyalty and a deep connections between new and outgoing students.
- Increased intrapersonal and interpersonal passion for helping others, making sure they were successful in their current academic and future professional careers.
Intern
Lillian August Designs
Norwalk, CT
05.2015 - 06.2015
- Interacted with customers by phone, email, or in-person to provide information and produce sales; 100+ customers per day including high profile clients; leading to the ability to maintain high levels of confidentiality and client satisfaction.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members while producing high-quality documents and spreadsheets.
- Optimized inventory by checking stock to determine supply levels, driving growth for customers.
- Restocked office supplies and retrieved files for staff, creating an efficient workplace environment for all.
- 35hrs/week, approx. but also varied
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ08.2021
Skills
- Excellent Verbal and Written Communication Skills
- Administrative Tasks & Records Maintenance
- Organization & Time Management
- Team collaboration
- Problem-Solving Skills and Critical Thinking
- Microsoft Office Suite
- Client Rapport and Relationship Management
Affiliations
- Girl Scouts of America
- Daughters of the American Revolution
Timeline
Personal Care Assistant
GT Independence
10.2024 - Current
Mentor Volunteer
University Of Arizona
09.2019 - 12.2019
Personal Care Assistant
Northeast Arc Healthcare/Tempus Unlimited, NPO
12.2016 - 10.2024
Intern
Lillian August Designs
05.2015 - 06.2015
Bachelor of Arts - Psychology
University of Arizona