Elizabeth Kelly
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Financial Services Lead Representative
Carson Tahoe Health
10.2020 - Current
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Onboarded new employees with training and new hire documentation.
- Researched billing errors and discrepancies to initiate corrective action.
Administrative Assistant
Moreno Legal Nurse Consulting
01.2021 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Prep Line Cook
SUP
09.2019 - 10.2020
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Education
Bachelor of Science - Nutrition Sciences
University of Nevada - Reno
Reno, NV05.2019
Skills
- HIPAA Compliance
- Records Management Systems
- Customer Service
- Employee Training
- Excel Spreadsheets
- Medicare and Medicaid Processes
- Food Safety and Sanitation
- Healthcare Terminology
Certification
- First Aid/CPR Certified
- ServSafe Manager Certified
- Craneware Training - Revenue Cycle Rockstar
Timeline
Administrative Assistant
Moreno Legal Nurse Consulting
01.2021 - Current
Patient Financial Services Lead Representative
Carson Tahoe Health
10.2020 - Current
Prep Line Cook
SUP
09.2019 - 10.2020
Bachelor of Science - Nutrition Sciences
University of Nevada - Reno
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