Elizabeth kieffer
Bellefontaine,OH
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
19
19
years of professional experience
Work History
Cook
Bellefontaine City Schools
10.2016 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and tear down
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Production sheets
- Temperature log in
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Deli Manager
Steve's Deli
10.2017 - 10.2019
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
- Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
- Monitored food inventory and supplies to prevent waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Controlled food costs and managed inventory.
Key Holder Leader
Tractor Supply Company
10.2005 - 02.2008
- Improved customer service by projecting friendly and knowledgeable attitude.
- Oversaw daily store operations while maintaining a professional demeanor under pressure and adapting quickly to changing priorities as necessary.
- Handled escalated customer inquiries or complaints promptly, demonstrating empathy while seeking fair resolutions that satisfied both parties involved.
- Led a team of sales associates to consistently meet or exceed sales targets and optimize store profits.
- Assisted with inventory.
- Opening and Closing task
- Developed strong relationships with customers, fostering loyalty and repeat business for the store.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
Education
High School Diploma -
Bellefontaine High School
Bellefontaine, OH05-1996
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Sanitation
- Supply restocking
- Surface cleaning
- Food waste reduction
- Portion control
- Food plating
- New hire training
- Problem-solving
- Time management
- Food storage
- Staff training
- Stock management
- Temperature control
Timeline
Deli Manager
Steve's Deli
10.2017 - 10.2019
Cook
Bellefontaine City Schools
10.2016 - Current
Key Holder Leader
Tractor Supply Company
10.2005 - 02.2008
High School Diploma -
Bellefontaine High School
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