Proven leader in customer service and store management, adept at critical thinking and computer proficiency. At Southern Divas, I spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. Skilled in active listening, I excel in high-stress situations, ensuring both team harmony and exemplary service delivery.
Hi, I’m
Elizabeth Kulbacki
Lake Lure,NC
Summary
Overview
12
years of professional experience
Work History
Walmart
Customer Service Representative
07.2024 - Current
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Jason’s Grading
Bookkeeper
01.2013 - 06.2020
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Southern Divas
Store Manager
01.2013 - 06.2016
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Edison Community College Fort Myers, FL
from Business Law
University Overview
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
Timeline
Customer Service Representative
Walmart
07.2024 - Current
Bookkeeper
Jason’s Grading
01.2013 - 06.2020
Store Manager
Southern Divas
01.2013 - 06.2016
Edison Community College
from Business Law
Similar Profiles
Brittany TatumBrittany Tatum
Operations & Asset Protection Leader at WalmartOperations & Asset Protection Leader at Walmart
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Cara MullinsCara Mullins
Licensed Massage Therapist at Rumbling Bald on Lake LureLicensed Massage Therapist at Rumbling Bald on Lake Lure