Elizabeth Lancaster
Lincoln,NE
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administration Technician
SOS Program
Lincoln, NE
05.2025 - 06.2025
- Coordinated cross-departmental projects to integrate data systems seamlessly.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Mainframe and Filebound.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Owner
Rosemary Ridge Farms
Naples, TX
01.2011 - 12.2023
- Followed state and company rules and regulations regarding food care and sanitation of cooking areas.
- Managed vendor relationships, negotiating contracts to optimize service quality and cost efficiency.
- Developed innovative menu options tailored to diverse client needs and dietary restrictions.
- Trained and mentored staff in best practices for food safety and customer service excellence.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
General Manager
Toys"R"Us
Lincoln, NE
03.2010 - 01.2011
- Monitored customer preferences to determine focus of sales efforts.
- Managed a regional sales staff of 25 members.
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Shared product knowledge with customers while making personal recommendations.
- Maintained friendly and professional customer interactions.
- Trained in negotiations and time management.
- Opened a new store location and assisted in recruiting and training new staff.
- Completed weekly schedules according to payroll policies.
- Stocked and restocked inventory when shipments were received.
- Maintained daily record of all transactions.
Shift Supervisor B
CVS Pharmacy
Lincoln, NE
05.2009 - 03.2010
- Stocked and restocked inventory when shipments were received.
- Maintained daily record of all transactions.
- Monitored customer preferences to determine focus of sales efforts.
- Delivered excellent customer service by greeting and assisting each customer.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Contributed to merchandising ideas at team sale meetings.
- Managed a team of 15 employees.
Education
High School Diploma - General Studies
Cross County High School
Stromsburg, NE05.2003
Skills
- Customer Service
- Store Management
- Spanish Translation
- Customer Relationship Management
- Works Well Under Pressure
- Data Entry
- Flexible and adaptable
Certification
- FEMA Introduction to Incident Command System-IS-00100.c - FEMA
- FEMA Basic Incident Command System for Initial Response IS-00200.c - FEMA
Languages
Spanish
Professional Working
Timeline
Administration Technician
SOS Program
05.2025 - 06.2025
Owner
Rosemary Ridge Farms
01.2011 - 12.2023
General Manager
Toys"R"Us
03.2010 - 01.2011
Shift Supervisor B
CVS Pharmacy
05.2009 - 03.2010
High School Diploma - General Studies
Cross County High School