Elizabeth Lanza

• Managed online store operations and maintained product listings.
• Handled customer inquiries and provided timely support through multiple channels.
• Developed and implemented marketing strategies to enhance online visibility.
• Processed orders and coordinated shipping logistics for timely delivery.
• Created engaging content for social media platforms to attract customers.
• Monitored competitor activities in order to stay ahead of the competition.
• Analyzed website analytics data to identify areas of improvement.

• Managed household finances, implementing budgeting strategies for effective cost savings

• Established & maintained organizational systems, optimizing daily routines

• Coordinated family schedules, ensuring seamless management of appointments and activities for four children.

• Managed daily household operations and prioritized family needs.
• Coordinated educational activities and resources for children's learning.

• Managed scheduling and calendar coordination for executive team members.
• Organized and maintained filing systems for easy document retrieval.
• Coordinated travel arrangements and itineraries for staff events.
• Maintained office supplies inventory and ordered replacements as needed.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.