Elizabeth Leak
High Point,NC
Summary
Accomplished Coordinator with extensive experience in workforce development. Known for exceeding annual outreach goals while guiding individuals in career planning and connecting them with local job opportunities. Strong project management skills and a commitment to enhancing community engagement through strategic partnerships.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Business Services Representative / Operations Administration Assistant
Two Hawk/Rossworks Contractors
Greensboro, NC
06.2019 - Current
- Collaborated with local employers, community leaders, and stakeholders to connect citizens with local job opportunities.
- Oversaw efforts of NCWorks Partnership Network to enhance community employment opportunities.
- Facilitated individual career planning and progression, empowering clients to achieve their professional goals.
- Helped to facilitate weekly hiring and resource events outside of the career center.
- Assisted career center partners to assure customers were enrolled in the NCWorks platform internally and externally.
- Conducted phone and in-person interviews with network partners to schedule Mobile Career Center (MCC) services.
- Coordinated communication between Board staff and Career Centers leadership team to enhance operational alignment.
- Managed the distribution of updates for staff directories and weekly events to Operational and Board staff.
- Recorded and distributed accurate Leadership team meeting minutes.
- Consistently met my annual outreach goal, which as a team, we exceeded each year.
Executive Assistant / HR Assistant
Sodexo/Universities Division
Greensboro, NC
03.2014 - 06.2019
- Conducted activities to help facilitate the hiring process, which included reviewing online applications, scheduling interviews, and processing new hires for onboarding.
- Facilitated Human Resources support for hourly employees to address their needs.
- Aided hourly employees in completing various Human Resources tasks.
- Supported Resident District Manager and eight Unit Managers by managing administrative tasks in fast-paced campus environment.
- Welcomed visitors, managed incoming calls, and assisted with catering logistics for events.
- Served as the vendor liaison for office and department supplies.
- Prepared confidential documents and reports for internal and external stakeholders.
- Organized large-scale events and meetings, ensuring all logistics were handled smoothly.
- Assisted in budget tracking and expense reporting for departmental activities.
- Facilitated onboarding processes for new employees within the division.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Managed and tracked expenses to meet company budget requirements.
Administrative Assistant III
Bennett College
Greensboro, NC
01.2007 - 01.2014
- Reported to the Chief of Staff and President coordinating schedules, agendas, itineraries to optimize daily operations and ensure effective time management.
- Managed front desk operations, handling high volumes of incoming calls and greeting students and parents to address inquiries and concerns.
- Prearranged all travel accommodations to include airlines, hotels, rental vehicles, and meals.
- Prepared materials for Board meetings and the scheduling of nationally recognized campus speakers.
- Coordinated the implementation of the College's first bookstore and provided hands-on training to new staff.
- Supported student services by organizing campus events and providing information and resources to visitors.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Administrative Specialist
Syngenta Crop Protection
Greensboro, NC
01.1988 - 12.2006
- Delivered executive-level administrative support to senior management within Finance & Global Business Sectors, enhancing operational efficiency.
- Corresponded with global and U.S. colleagues via phone and email, organizing logistics for large-scale domestic and international meetings.
- Established departmental office procedures, supervised records management and served on several employee relations committees.
- Worked with the Marketing and Information Technology departments to provide administrative support as well.
- Managed scheduling and calendar coordination for senior leadership teams.
- Facilitated communication between departments to streamline project workflows.
- Organized and maintained confidential documents and records for compliance purposes.
- Coordinated logistics for meetings, events, and travel arrangements efficiently.
Education
Bachelor of Arts - Communications
University of North Carolina at Greensboro
Greensboro, NCAssociate’s degree - Liberal Arts
Davidson County Community College
Lexington, NCSkills
- WIOA compliance
- Job market analysis
- Data analysis
- Report generation
- Data management
- Excel proficiency
- Resource allocation
- Client relationship management
- Customer management
- Administrative support
- Hiring facilitation
- Process improvement
- Event coordination
- Community engagement
- Promotional support
- Satisfaction surveys
- Inbound call management
- Call management
- Credit card payment processing
- Customer service expertise
- Customer service excellence
- Empowering leadership
- Team collaboration
- Teamwork and collaboration
- Interpersonal communication
- Effective communication
- Written communication
- Problem solving
- Problem-solving aptitude
- Critical thinking
- Judgment and decision-making
- Organizational skills
- Multitasking
- Creative innovation
- Goal achievement
- Relationship building
- Stakeholder liaison
- Senior leadership support
- Staff education and training
- Meeting organization
- Information gathering
- De-escalation techniques
- Recordkeeping
- Staff education and training
- Recordkeeping
- Teamwork and collaboration
- Satisfaction surveys
Certification
State Licensed Notary Public
References
Detailed references available upon request.
Timeline
Business Services Representative / Operations Administration Assistant
Two Hawk/Rossworks Contractors
06.2019 - Current
Executive Assistant / HR Assistant
Sodexo/Universities Division
03.2014 - 06.2019
Administrative Assistant III
Bennett College
01.2007 - 01.2014
Administrative Specialist
Syngenta Crop Protection
01.1988 - 12.2006
Bachelor of Arts - Communications
University of North Carolina at Greensboro
Associate’s degree - Liberal Arts
Davidson County Community College