Elizabeth Lenhart
Kearneysville,WV
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales Manager
Shepherd Insurance Group
Martinsburg, WV
04.2016 - Current
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Store Manager
New York and Company
Winchester, VA
09.2015 - 01.2016
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Recruited, trained and supervised new employees.
Claims Processor
State Farm
Frederick, MD
03.1995 - 07.2014
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Managed escalated customer complaints pertaining to denied or delayed payments in a timely manner.
- Kept abreast of changes in insurance regulations and policies affecting claims processing.
- Performed additional duties as requested by management team.
- Collaborated with adjusters and underwriters to resolve complex claim issues.
Education
High School Diploma -
Falls Church High School
Falls Church, VA06-1984
Skills
- Sales team training
- Rapport and relationship building
- Prospecting skills
- Exceptional multi-tasker
- Staff management
Certification
Property and Casualty and Life Insurance Licenses (WV, DE, MD, VA, PA) -2014
Timeline
Sales Manager
Shepherd Insurance Group
04.2016 - Current
Store Manager
New York and Company
09.2015 - 01.2016
Claims Processor
State Farm
03.1995 - 07.2014
High School Diploma -
Falls Church High School
Similar Profiles
Nichole YeomanNichole Yeoman
Personal Lines Specialist, Sales Producer at Shepherd Insurance GroupPersonal Lines Specialist, Sales Producer at Shepherd Insurance Group
Alex VassiloAlex Vassilo
Corporate Controller at Shepherd Insurance, LLCCorporate Controller at Shepherd Insurance, LLC
Michael WagersMichael Wagers
Agent at Turner and Shepherd InsuranceAgent at Turner and Shepherd Insurance