Elizabeth Silvas
El Paso,TX
Summary
Dynamic professional with a proven track record at Canutillo ISD, adept in maintaining meticulous records and enhancing special education processes. Excelled in leveraging technical proficiency with Microsoft Office Suite and strong interpersonal skills to improve audit validation accuracy and foster collaborative relationships. Demonstrates innovative problem-solving and a commitment to high-quality customer care, contributing to significant process improvements.
Overview
11
11
years of professional experience
Work History
SEMS/SERS Clerk
Canutillo ISD
01.2017 - Current
- Maintained accurate documentation reflecting current status of special education students.
- Ensured precision in generating and verifying government-required reports.
- Maintained comprehensive records of parent communications conducted by email, telephone calls, and texting.
- Maintained inventory of specialized education materials.
- Assessed new student profiles for potential qualification in special education.
- Generated and preserved records for audit validation.
Family Service Worker
Region 19 Head Start
09.2013 - 01.2017
- IConducted client interviews to assess needs and determine eligibility for assistance programs.
- Facilitated access to housing assistance and vocational training for families.
- Collaborated with families to develop tailored plans addressing specific needs.
- Educated community members on available services.
- Acted as a liaison to promote programs within the community.
- Coordinated efforts alongside teachers, caregivers, and colleagues.
- Maintained precise records on family data.
- Assisted schools in managing truancy and teenage pregnancy.
Education
social psychology - Minor in Social Work
park university
06.2014
Skills
- Strong Interpersonal Skills
- Expert in Task Coordination
- Versatile Learner
- Technical Proficiency
- Experienced with Microsoft Office
- High-Quality Customer Care
- Collaborative Team Member
- Strong Organizational Proficiency
- Innovative Problem Resolution
- Eager To Learn
Languages
Spanish
Professional
Timeline
SEMS/SERS Clerk
Canutillo ISD
01.2017 - Current
Family Service Worker
Region 19 Head Start
09.2013 - 01.2017
social psychology - Minor in Social Work
park university
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