ELIZABETH LOIZEAUX
BALTIMORE,MD
Summary
Experienced with money handling, managing cashier operations, and leading my team to ensure smooth workflow. Utilizes communication and leadership skills to enhance team performance and customer service -resolving issues promptly and maintaining high standards of accuracy and reliability.
Overview
25
25
years of professional experience
Work History
Assistant Guest Services Manager
The Fresh Market
06.2022 - Current
- Perform all front end opening procedures such as daily money count, opening paperwork, calculate and record daily bank deposits, and setting up tills
- Perform all shift change procedures such as till counts between cashier shifts, and cash loans and pickups as needed
- Perform all closing procedures such as end of day till counts, total cash vault counts, and closing paperwork
- Weekly Garda visits involving bank deposit pickups and receiving cash and change orders
- Writing the front end schedule when needed
- Operating cash register for cash, check, and credit card transactions
- Managing front end guest flow including guest queue management, and directing and supporting the front end team
- Assisting customers with returns, refunds and resolving transaction issues
- Maintain proper 5S standards of organization
- Maintain a clean, stocked, and organized front of house which includes facing and restocking end caps, ensuring the coffee station is stocked and coffee is made, and maintaining shopping baskets and carts as needed.
Cashier and Salesperson - Seasonal
Kirchmayr Chocolatier
10.2016 - 06.2022
- Operated cash register for cash, check, and credit card transactions
- Assisted customers with any questions
- Restocked and organized merchandise
- Worked production line, product packaging, and verifying and packing shipping orders
- Trained new employees on proper set up and work flow
- Maintained a clean and organized work space
- Customer order delivery-as needed
Warehouse Associate
Amazon
09.2017 - 04.2019
- Worked safely around moving machinery
- Increased accuracy in lane picking by utilizing electronic scanning devices and following established procedures
- Manually loaded and unloaded materials from pallets, conveyer belts, and trucks
- Operated various types of equipment such as pallet jacks, or hand trucks safely while moving products throughout the facility
- Oversaw the inbound conveyers to ensure all packages were properly scanned and belts were free of overload and jams
Cashier
Borders Book Store
03.2008 - 12.2009
- Operated cash register
- Assisted customers with finding specific books
- Restocked and organized merchandise
Cashier
Michaels
01.2007 - 05.2008
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with returns, refunds and resolving transaction issues
- Answered phone calls, assisting when possible, and directed other calls to the appropriate departments
- Hourly store walks to restock 'gobacks' and pick up and organize merchandise
Data Entry Associate
Kelly & Assoc Insurance Group
06.2005 - 01.2008
- Entered new client information, updated existing clients, and removed expired client plans
- Maintained strict confidentiality with sensitive information
- Sorted documents and maintained organized filing process
Dish Technician
Golden West Cafe
09.2000 - 06.2005
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Supported chefs in food preparation tasks
Education
Horticulture
Community College of Baltimore County
General Studies
Baltimore City Community College
Baltimore, MDHigh School Diploma - General High School Curriculum
Western High School
Baltimore, MDSkills
- Customer service
- Active listening
- Problem resolution
- Patience and empathy
- Work ethic and integrity
- Money handling
- Team management
Timeline
Assistant Guest Services Manager
The Fresh Market
06.2022 - Current
Warehouse Associate
Amazon
09.2017 - 04.2019
Cashier and Salesperson - Seasonal
Kirchmayr Chocolatier
10.2016 - 06.2022
Cashier
Borders Book Store
03.2008 - 12.2009
Cashier
Michaels
01.2007 - 05.2008
Data Entry Associate
Kelly & Assoc Insurance Group
06.2005 - 01.2008
Dish Technician
Golden West Cafe
09.2000 - 06.2005
General Studies
Baltimore City Community College
High School Diploma - General High School Curriculum
Western High School
Horticulture
Community College of Baltimore County
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