ELIZABETH LOPEZ
Dinuba,CA
Summary
10+ years of managerial support experience, demonstrating strong leadership, critical thinking, and problem-solving skills. Proven ability to communicate effectively with diverse groups and various age ranges, showcasing exemplary interpersonal skills. Results-oriented, driven to achieve work objectives within required timeframes, highly motivated, and enthusiastic when facing new challenges. Adept at working independently and collaboratively within teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CONSUMER RELATIONS SPECIALIST
Ruiz Foods Products, Inc
01.2021 - Current
- Established functional guidelines for handling and responding to product safety issues, quality problems, or tampering incidents
- Conducted investigations into consumer complaints, providing resolution plans
- Facilitated corrective action meetings with cross-functional groups to enhance overall product quality
- Implemented trending, data analysis, and metrics reporting on all complaints and corrective actions
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
PROCESSING CLERK
Ruiz Foods Products, Inc
01.2020 - 01.2021
- Responsible for all manufacturing purchase orders
- Inventory management of all supplies (FIFO, cycle counts, audits)
- Payroll ADP/UKG.
ADMINISTRATIVE ASSISTANT
Ruiz Foods Products, Inc
01.2016 - 01.2020
- Provided administrative support to department managers, including calendar management and office supplies coordination
- Coordinated company team building events
- Managed communication channels: emails, letters, correspondence memos, faxes, forms and maintained a filing system.
QUALITY ASSURANCE AUDITOR
Ruiz Foods Products, Inc
01.2011 - 01.2016
- Ensured compliance with GMP and HACCP procedures
- Conducted audits on various food manufacturing processes
- Monitored and tracked process improvements, providing corrective actions as needed
- Conducted microbiological and chemical analysis on food and environmental samples
- Recorded and maintained quality and food safety records with AS400 experience.
Education
Bachelor's Degree - Business Administration/ Healthcare
Fresno Pacific University
Fresno, California12.2025
Associates Degree - Biology Science
Reedley College
Reedley, California05.2022
Skills
- Experienced in utilizing software such as: Word, Excel, PowerPoint, Outlook, ADP, AS400, UltiPro, CRS, Emplifi, Incite
- Cross-functional Communication
- Problem solving: Critical thinking and analytical abilities
- Time Management
- Team Collaboration
- Management and Supervision skills
- Data Entry
- Organization
- Event Planning
- Calendar Management
- Problem Solving
- Strong Work Ethic
- Social media management
- Processing Payments
- File Management
- Expense Reporting
- Attention to Detail
- Customer Satisfaction
- Expense Reports
- Online Communication
Certification
American Red Cross, First Aid/CPR/AED, 09/2023, 09/2025, 01B59NN
Timeline
CONSUMER RELATIONS SPECIALIST
Ruiz Foods Products, Inc
01.2021 - Current
PROCESSING CLERK
Ruiz Foods Products, Inc
01.2020 - 01.2021
ADMINISTRATIVE ASSISTANT
Ruiz Foods Products, Inc
01.2016 - 01.2020
QUALITY ASSURANCE AUDITOR
Ruiz Foods Products, Inc
01.2011 - 01.2016
Bachelor's Degree - Business Administration/ Healthcare
Fresno Pacific University
Associates Degree - Biology Science
Reedley College
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