Elizabeth Lopez
513 Charlestown Meadows Dr Westborough,MA
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 5 years of experience to new professional challenges with growth-oriented organization.
Overview
3
3
years of professional experience
Work History
Program Director
Centro De Adoracion Vida Nueva
Worcester, MA
09.2022 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Monitored program performance to identify areas for improvement.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Maintained and updated project related documents.
- Established program policies and procedures to comply with regulatory requirements.
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Oversaw staff schedules and assignments to handle programming demands.
Preschool Manager
Next Generation Children's Centers
Westborough, MA
10.2021 - 08.2022
- Built strong relationships with parents through open communication channels, resulting in increased trust and confidence in the daycare's services.
- Mentored new hires on company policies and procedures, best practices within the childcare industry, and specific expectations related to their role as daycare providers.
- Collaborated with staff to design engaging daily activities that fostered social, emotional, cognitive, and physical growth in children.
- Facilitated ongoing professional development opportunities for staff members to encourage continuous learning and improvement in their roles.
- Maintained a safe, nurturing environment for children through diligent monitoring of facilities and strict adherence to safety protocols.
- Enhanced parent satisfaction by ensuring consistent communication and addressing concerns promptly.
- Monitored staff-to-child ratios per licensing standards confirming adherence to mandated guidelines at all times ensuring a safe environment for children in attendance.
Program Director
Green Island Neighborhood Center
- Develop programs based on community needs
- Complete and submit reports to Board and Executive Team
- Provide supervision and training to staff
- Comply with the City of Worcester's requirements
- Establish and maintain partnerships with community agencies, business, personnel, etc
- Provide case management services to community members: Clothing, Food, Housing, Employment, Community liaison
- Collaborate and participate in meeting and events that benefit clients and community.
Executive Assistant
Centro, Inc.
- Offer assistance to the President and CEO
- Attend and facilitate for Board, Leadership and staff meetings
- Complete financial reports
- Assist in the preparation of company events
- Schedule events and meetings on behalf of the President & CEO
- Grant writing and submissions
- Offer assistance to the Family Support Center Team
- Provide Communications, Follow-Ups and Meeting Minutes to Organization's Board of Directors
- Provide proper assistance to the Directors and Leadership Team.
Asleep Overnight Worker
Alternatives
- Provide assistant to Department of Developmental Services (DDS) Group Home residents
- Provide overnight emergency support to awake overnight staff
- Assist resident with bathing, dressing, feeding and transportation services
- Complete proper documentation for individuals
- Confirm medication has been properly provided
- Maintenance of facilities and individuals personal belonging.
Associate Provider & Client Relations
Barton Associates
- Assist Physicians, Physician Assistants, Dentist and Nurse Practitioners obtain their Medical Licenses in additional states
- Contact with Nationwide Medical Boards for networking and updates
- Process verification for clients from Schooling, Employment and Hospital Affiliations.
Member Service Representative III
UHealthSolutions, Inc.
- Customer Service Interaction under Neighborhood Health Plan of RI
- Providing members with benefit information, updating member files and Provider outreach
- Multiple system documentation
- Department's "Go-To" Person
- Authorized to carry out certain supervisory roles
- Led multiple department fellowship functions, i.e
- Team Cancer Walk, Customer Service Week, and Multi-Cultural Potluck.
Education
Human Services Certificate
Quinsigamond Community College
Worcester, MA08.2020
Associate of Arts - Early Childhood Education
Quinsigamond Community College
Worcester, MA08.2020
Skills
- Effective leader
- Administration knowledge
- Program Leadership
- Staff Development
- Organizational Leadership
- Strategic Planning
- Personnel Supervision
- Innovation and Creativity
Community Service Activities
- Secretary and Board Member of New Life Worship Center
- English/Spanish Interpreter & Translator (Volunteer & Benoit Language Services)
- Community Outreach for all age groups
- Preparations of referral, reports and documentation
- Workshop planning for the encouragement of community involvement and participation to enable necessary services for children, youth, adults, couples, and the elderly
- Participation in providing excellence in the organizational chart of activities to be carried out during events
- Speaker for several Parent -Student meetings, workshops and conferences
- Participant of community service activities, including community clean ups, food drives and anti -bullying rallies
References
References Provided upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Program Director
Centro De Adoracion Vida Nueva
09.2022 - Current
Preschool Manager
Next Generation Children's Centers
10.2021 - 08.2022
Program Director
Green Island Neighborhood Center
Executive Assistant
Centro, Inc.
Asleep Overnight Worker
Alternatives
Associate Provider & Client Relations
Barton Associates
Member Service Representative III
UHealthSolutions, Inc.
Human Services Certificate
Quinsigamond Community College
Associate of Arts - Early Childhood Education
Quinsigamond Community College