Elizabeth Lopez
Houston
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, exceptional interpersonal skills and quickly mastering new skills.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
Work History
Intake Specialist
Medical Plus Supplies
Houston
03.2020 - Current
- Coordinated patient intake processes and gathered necessary documentation.
- Trained new staff on intake process.
- Answered and logged incoming inquiries via phone, fax and email.
- Updated patient information on computer system to maintain billing accuracy.
- Managed confidential client data in compliance with HIPAA and other relevant regulations.
- Made outbound calls to providers to obtain information necessary to create or update paperwork or authorizations.
- Verified insurance eligibility, benefits, and patient liabilities for defined services.
- Corresponded with hospitals and medical offices regarding incoming durable medical equipment and enteral referrals.
- Facilitated communication between clients, family members, and healthcare providers to ensure seamless service delivery.
Stocker
99 Cent Only Store
Houston
12.2018 - 12.2019
- Stocked shelves with products to maintain organized displays.
- Collaborated with team members to optimize restocking processes.
- Ensured cleanliness and safety standards in the stockroom and sales area.
Cashier
Elevation Burger
Houston
09.2017 - 09.2018
- Managed cash drawer and balanced daily receipts consistently.
- Collaborated with team members to streamline checkout processes during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Joe V’s Smart Shop
Houston
05.2017 - 09.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Learned roles of other departments to provide coverage and keep store operational.
Barista
Daily Juice
Houston
10.2016 - 04.2017
- Handled cash register transactions and processed customer payments.
- Collaborated with team members to ensure smooth service flow.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Cashier
Fiesta Mart LLC
Houston
08.2015 - 09.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Houston Can Academy SW
Houston, TXSkills
- Insurance verification
- Data entry
- HIPAA compliance
- Conflict resolution
- Critical thinking skills
- Communication skills
- Team collaboration
- Problem solving
- Staff training
- Time management
- Task prioritization
- Interpersonal skills
- Client communication
- Team supervision
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Intake Specialist
Medical Plus Supplies
03.2020 - Current
Stocker
99 Cent Only Store
12.2018 - 12.2019
Cashier
Elevation Burger
09.2017 - 09.2018
Cashier
Joe V’s Smart Shop
05.2017 - 09.2017
Barista
Daily Juice
10.2016 - 04.2017
Cashier
Fiesta Mart LLC
08.2015 - 09.2016
Houston Can Academy SW