Elizabeth Loya
Summary
Bilingual and highly motivated professional with proven expertise in leadership, event coordination, and administrative support. Adept at facilitating group activities, providing exceptional customer service, and ensuring operational efficiency. First aid certified, quick to learn, and committed to delivering outstanding results by leveraging strong problem-solving and adaptability skills. Have experienced supervision of teams, mentorship of staff, and the facilitation of events; history of developing collaboration and initiating improvements to organizational processes. Passionate about education, student development, and creating an inclusive environment for all constituents.
Overview
4
4
years of professional experience
1
1
Certification
Work History
New Student Orientation Leader
California State University Northridge NSO
10.2022 - Current
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Assisted with transition to college life by providing one-on-one support.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Led group campus tours of up to 20+ students and parents.
Building Management
Norma Loya
06.2021 - Current
- Creating and sending invoices and reports
- Assisted building management staff responding service calls related plumbing electrical HVAC needs resulting rapid resolutions tenant concerns.
- Addressed tenant concerns promptly and professionally, fostering positive relationships between management team members and building occupants.
Quadrant Leader
Student Development and Transitional Program
05.2024 - 05.2024
- Event Management: Spearheaded support for key academic ceremonies, including Commencements and Honors Convocations, enhancing event flow and attendee satisfaction.
- Operational Support: Efficiently managed ticketing, ushering, guest services, and parking operations, ensuring a seamless experience for all attendees.
- Leadership and Training: Led and mentored a team of orientation leaders, providing training and supervision to ensure optimal performance and adherence to event standards.
- Problem Solving and Adaptability: Demonstrated strong adaptability and problem-solving skills in dynamic environments, ensuring high-quality customer service and swift resolution of operational challenges.
- Communication and Coordination: Maintained effective communication with internal staff, coordinated efforts across departments, and ensured that all event zones operated smoothly and according to plan.
Teacher's Assistant
Chatsworth Charter High School
01.2022 - 06.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Bachelor of Science - Kinesiology Exercise Science
California State University - Northridge, CA, US
Northridge, CA05.2026
High School Diploma -
Chatsworth Charter High School
Chatsworth, CA06-2022
Skills
- Ability to work under pressure
- Ability to understand and follow instructions
- Knowledge of computer applications, Office
- Customer service
- Team Collaboration
- First Aid
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Quadrant Leader
Student Development and Transitional Program
05.2024 - 05.2024
New Student Orientation Leader
California State University Northridge NSO
10.2022 - Current
Teacher's Assistant
Chatsworth Charter High School
01.2022 - 06.2022
Building Management
Norma Loya
06.2021 - Current
- First Aid/CPR Certified
Bachelor of Science - Kinesiology Exercise Science
California State University - Northridge, CA, US
High School Diploma -
Chatsworth Charter High School
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