Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
ELIZABETH MARION

ELIZABETH MARION

Tallahassee,FL

Summary

Dynamic Training and Development Supervisor at Chick-fil-A with a proven track record in employee training and program management. Skilled in conflict resolution and fostering a learning culture, I successfully developed impactful training programs that enhanced staff performance and engagement. Committed to excellence, I thrive in fast-paced environments while leading teams to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Training and Development Supervisor

Chick-fil-A
Tallahassee, FL
01.2023 - 05.2025
  • Assisted in the design of learning objectives, course outlines, curricula, and other related materials.
  • Created, maintained, and updated training materials, manuals, guidelines, and documentation as organizational needs changed.
  • Coached and mentored staff to increase performance levels and promote a learning culture.
  • Monitored employee progress during training sessions and provided feedback.
  • I evaluated the effectiveness of existing training methods and proposed improvements.
  • Analyzed training needs to develop new programs or modify and improve existing.
  • Effectively trained instructors and supervisors on techniques for managing employees.

Kennel Technician

BTS K-9
Tallahassee, FL
05.2023 - 08.2023
  • Monitored animals for signs of illness or distress, and reported to the supervisor immediately.
  • Participated in training sessions daily based on the dog's program plan, including bite work sessions for personal protection dogs.
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages, and administering medications.
  • Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
  • Responsible for the well-being and care of up 20 dogs at a time, including service dogs and personal protection dogs.
  • Exercised dogs regularly according to individual needs.

Barista

Black Rifle Coffee
Niceville, FL
09.2021 - 12.2022
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Operated cash registers to process customer payments.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Waitress

Surf Hut
Destin, FL
05.2022 - 08.2022
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Assisted in seating guests at tables or booths.
  • Provided excellent customer service by addressing any questions, complaints, and concerns promptly.
  • Processed payments accurately using cash registers or POS systems.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Assisted other wait staff members in times of heavy customer traffic, to include bussing of tables.
  • Checked back with customers throughout meal service to ensure satisfaction.

Student Ministry Associate/Intern

Crosspoint Methodist Church
Niceville, FL
06.2021 - 06.2022
  • Planned and led many community and student events.
  • Worked with kids of all ages.
  • Lead the Sunday morning service for middle school girls, 30-50 kids.
  • Planned and helped carry out Launch 56 in July 2022. Launch 56 is a VBS for 5th and 6th graders.
  • Assisted with the recruitment of volunteers for various tasks within the ministry.
  • Provided spiritual guidance to individuals in need of support through counseling sessions.
  • Organized and facilitated weekly meetings with staff members to discuss upcoming events, programs and projects.
  • Created materials such as flyers, brochures and newsletters to promote ministry activities.
  • Coordinated logistics for special events, including reserving venues, ordering supplies, and arranging transportation.
  • Managed social media accounts for outreach purposes including creating content and responding to comments from followers.

Tumbling/ Acro Coach

Destination 850
Niceville, FL
06.2020 - 06.2021
  • Worked with little kids ages 3-8
  • Taught classes of 10-15 kids
  • Led them through drills and obstacle courses, taught them how to safely do new skills

Student Ministry Volunteer

Crosspoint Methodist Church
Niceville, FL
08.2018 - 08.2020
  • Lead a small group for middle school girls, 5th and 6th grade, 10-20 kids
  • Volunteered in the middle school service as well and led the girls' group during the small group breakout part of service

Education

Associate of Science - Criminology

Florida State University
Tallahassee, FL
12-2025

High School Diploma -

Niceville Senior High School
Niceville, FL
05.2022

Skills

  • Group and individual instruction
  • Problem solving
  • Leading a team or group
  • Organization
  • Excellent work ethic
  • Flexible & Adaptable
  • Conflict resolution
  • Employee training
  • Customer service
  • Team direction
  • Training oversight
  • Program management
  • Staff development plans

Accomplishments

  • Received the Anne T. Mitchell honors award for all 4 years of high school.
  • Member of the National Honors Society during junior and senior years of high school.
  • Participated on high school dance team for all 4 years, winning 5 state championships.
  • Captain of the dance team during senior year of high school
  • Part of the FSU club dance team for 2 years, Seminole Dance Force.
  • Chick-fil-A remarkable futures scholarship winner

Timeline

Kennel Technician

BTS K-9
05.2023 - 08.2023

Training and Development Supervisor

Chick-fil-A
01.2023 - 05.2025

Waitress

Surf Hut
05.2022 - 08.2022

Barista

Black Rifle Coffee
09.2021 - 12.2022

Student Ministry Associate/Intern

Crosspoint Methodist Church
06.2021 - 06.2022

Tumbling/ Acro Coach

Destination 850
06.2020 - 06.2021

Student Ministry Volunteer

Crosspoint Methodist Church
08.2018 - 08.2020

Associate of Science - Criminology

Florida State University

High School Diploma -

Niceville Senior High School

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ELIZABETH MARION