Elizabeth McClurg
Catoosa,OK
Summary
Detail-oriented leader with a focus on continuous improvement and team performance. Known for streamlining communication and fostering collaboration, contributing to successful project outcomes and increased productivity.
Dynamic group lead with proven success in team leadership, communication, and multitasking. Delivered measurable improvements in product development and team efficiency through strategic delegation and training initiatives.
Results-driven professional with a strong background in leading cross-functional teams. Expertise in developing training modules and implementing quality control measures, resulting in enhanced product consistency and operational efficiency.
Overview
8
8
years of professional experience
Work History
Group Lead
Rather Outdoors
Claremore, OK
02.2020 - 02.2026
- Led cross-functional teams to enhance product development processes and drive project completion.
- Developed training modules to elevate team performance and ensure adherence to best practices.
- Implemented quality control measures, improving product consistency and reducing defects.
- Streamlined communication channels among departments, increasing collaboration and project efficiency.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Operated forklifts to transport materials efficiently within warehouse environments.
- Conducted regular safety inspections on equipment to ensure compliance with regulations.
CSR
Hard Rock Casino
Catoosa, OK
03.2019 - 12.2019
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and loyalty.
- Resolved customer inquiries promptly through various channels, enhancing overall communication efficiency.
- Trained and mentored new team members on customer service protocols and best practices.
- Implemented feedback mechanisms to improve service delivery and address guest concerns effectively.
Cashier
Walmart
Claremore, OK
06.2018 - 02.2019
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
Education
High School Diploma -
Linda Tutt High
Sanger, TXSkills
- Verbal and written communication
- Relationship building
- Continuous improvement
- Group and individual instruction
- Product assembly
- Shift leadership
- Positive attitude
- Attention to detail
- Team leadership
- Multitasking
- Excellent communication
- Time management abilities
- Adaptability
- Employee training
Timeline
Group Lead
Rather Outdoors
02.2020 - 02.2026
CSR
Hard Rock Casino
03.2019 - 12.2019
Cashier
Walmart
06.2018 - 02.2019
High School Diploma -
Linda Tutt High