ELIZABETH MCLAUGHLIN
Sunrise
Summary
Experienced with customer service and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive experience for all patrons.
Overview
8
8
years of professional experience
Work History
Manager
Chic-Fil-A
08.2025 - Current
- Led daily operations, ensuring exceptional customer service and adherence to quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Managed inventory control, optimizing stock levels to minimize waste and improve resource allocation.
Server
Bahama Breeze
01.2023 - 01.2025
- Highly skilled at customer service, giving friendly and energizing experience to every client.
- Delivering food and beverages promptly with focused attention to customer needs.
- Highly skilled with computers and POS.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Fords Garage
01.2023 - 01.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess
Grindstone
01.2018 - 01.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Highschool Diploma -
Westfield High School
05.2022
Skills
- Exceptional customer service
- Advance technology skills
- Restocking and cleanliness
- Time management
- Staff training and development
- Goal setting
- Documentation and reporting
Timeline
Manager
Chic-Fil-A
08.2025 - Current
Server
Bahama Breeze
01.2023 - 01.2025
Server
Fords Garage
01.2023 - 01.2024
Hostess
Grindstone
01.2018 - 01.2023
Highschool Diploma -
Westfield High School