Results-oriented Sales & Marketing Associate with over 6 years of experience in customer service and 3 years in sales. Proven leadership skills that help team members achieve individual sales, enhance customer service and drive business goals. I am a Customer Service Representative who brings top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Hi, I’m
Elizabeth McMahon
Sales & Customer Service Representative
AZ
Summary
Overview
5
years of professional experience
Work History
Fusion Power LLC
Solar Specialist & Consultant
03.2023 - Current
Job overview
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
Courtesy Chrysler Dodge Jeep
Sales & E-Commerce Associate
03.2021 - 03.2023
Job overview
- Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options
- Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
AutoNation Toyota
Sales Representative
02.2020 - 02.2021
Job overview
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.
Five Guys
General Manager
01.2018 - 03.2019
Job overview
- Manage operations for smooth functioning while maintaining a high standard for customer and employee satisfaction in a positive environment
- Focused on continuous staff training to ensure policies and procedures were followed
- Handled all hiring, training, inventory orders, scheduling, and upheld the cleanest workplace.
Education
Mayfair High SchoolBellflower, CA
High School Diploma
06.2017
University Overview
- Relevant Coursework: Sales & Customer Service
- Professional Development: Sales & Customer Service
Skills
- Professional Relationships
- Production Standards
- Customer Relations
- Customer Accounts Management
- Client Needs Assessment
- Customer Experience
- Active Listening
- Microsoft Word, Excel, & Powerpoint
Hobbies
Hobbies
- Off-roading
- Hiking with my dogs
- Playing Bingo with Grandpa
- Reading
- Drawing
- Hanging out with Family
Timeline
Solar Specialist & Consultant
Fusion Power LLC
03.2023 - Current
Sales & E-Commerce Associate
Courtesy Chrysler Dodge Jeep
03.2021 - 03.2023
Sales Representative
AutoNation Toyota
02.2020 - 02.2021
General Manager
Five Guys
01.2018 - 03.2019
Mayfair High School
High School Diploma
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