Elizabeth Meise
Pasadena,MD
Summary
Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Paralegal
Hartel, DeSantis & Murray
2023.01 - 2024.05
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Edited and proofread legal documents to verify accuracy.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
- Facilitated smoother trial preparations, organizing exhibits and coordinating witnesses.
Mortgage Loan Processor
Meridian Bank
2021.04 - 2022.06
- Experienced Mortgage Loan Processor with comprehensive knowledge in loan origination and processing
- Skilled at communicating effectively with clients and teams, streamlining processes, and managing loan documentation
- Demonstrated ability to work under pressure while maintaining high standards of professionalism and efficiency
- Previous roles have resulted in improved workflow systems, enhancing client satisfaction and team productivity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Mortgage Consultant
Guaranteed Rate
2018.04 - 2021.04
- Maintained compliance with industry regulations and company policies while processing loan applications.
- Assisted clients in improving credit scores, enabling access to better loan options and interest rates.
- Conducted thorough research to identify potential risks or issues related to approving loans, mitigating losses for the organization.
- Educated first-time homebuyers on the mortgage process, guiding them through each step from pre-approval to closing.
- Streamlined loan application processes for faster approvals and more efficient service to clients.
- Mediated communication between borrowers, lenders, underwriters, and other stakeholders involved in the mortgage process to ensure timely completion of transactions.
- Coordinated with other departments, such as processing and closing teams, to streamline workflow and increase overall efficiency.
- Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
- Provided exceptional customer service throughout the entire mortgage process, resulting in repeat business and client referrals.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Worked with underwriters to fix application problems and resolve issues.
- Checked loan documents for accuracy prior to closing.
- Explained different types of loans pertaining to client situations.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Monitored pipelines to track and log status of loans.
Education
High School Diploma -
Randolph High School
Randolph, NJSkills
- Encompass
- Calyx Point
- VA Portal
- FHA Connection
- State Bond Programs
- Appraisal Firewall
- Attention to Detail
- Organization
- Time Management
- Customer Service
- Problem-Solving
- Analytical Thinking
- Processing procedures
- Pipeline Management
- Document Review
- Appraisal review
- Information Verification
- File Management
- Residential mortgage lending regulations
- Proficient in Encompass
- Application preparation
- Customer Communication
- Employment Verification
- Mortgage Loan Processing
- Microsoft Office
- Desktop Underwriter
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Effective Communication
Accomplishments
- Recognized Top Processor Award
- 02/2020
- 03/2020
- 04/2020
- 02/2021
References
References Furnished Upon Request
Timeline
Paralegal
Hartel, DeSantis & Murray
2023.01 - 2024.05
Mortgage Loan Processor
Meridian Bank
2021.04 - 2022.06
Mortgage Consultant
Guaranteed Rate
2018.04 - 2021.04
High School Diploma -
Randolph High School
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