Elizabeth Mella
Terryville,CT
Summary
Dynamic manager with a proven track record at McDonald's, enhancing service quality through effective team leadership and decision-making. Successfully implemented process improvements that reduced peak service times, while optimizing inventory management to minimize waste. Committed to exceptional customer service and fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Manager
McDonald's
Terryville, CT
08.2022 - Current
- Oversaw daily operations to ensure compliance with health and safety standards.
- Trained and mentored team members, enhancing service quality and operational efficiency.
- Implemented process improvements that reduced service times during peak hours.
- Managed inventory levels, optimizing stock rotation to minimize waste and costs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Terryville High School
Terryville, CT07.2022
Skills
Customer service
Team leadership
Time management
Decision-making
Timeline
Manager
McDonald's
08.2022 - Current
High School Diploma -
Terryville High School