Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Milligan

Hampton,VA

Summary

Customer-oriented [Job Title] committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to over [Number] calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention.

Overview

6
6
years of professional experience

Work History

Travel Coordinator

Vacation Village Resorts
08.2023 - Current
  • Verified and finalized arrangements to deliver smooth and efficient travel for employees.
  • Maintained thorough and accurate records of transactions.
  • Provided clients with literature outlining available services at destinations and transfer points.
  • Added special requests and reward program information into system, verifying inclusion in travel planning.

Sales Associate/Room Attendant

Sundays Sun Spa Shop
01.2021 - 05.2023
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.

Appointment Coordinator

Casey Volkswagen
10.2021 - 08.2022
  • Scheduled appointments for customers in person or over telephone.
  • Called and rescheduled appointments for clients.
  • Assessed customer needs and responded to customer emails and calls.
  • Directed telephone calls to appropriate parties.

Hostess

Deadrise Fish House
06.2020 - 03.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Childcare Provider

Victory Family Ymca
05.2017 - 03.2020
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.


Education

No Degree - Dental Assisting

Accelerated Academy of Dental Assisting
Newport News, VA
12.2023

High School Diploma -

Kecoughtan High School
Hampton, VA
06.2018

Skills

  • Transportation Methods
  • Travel Knowledge
  • Customer Feedback
  • Travel Bookings Processes

Timeline

Travel Coordinator

Vacation Village Resorts
08.2023 - Current

Appointment Coordinator

Casey Volkswagen
10.2021 - 08.2022

Sales Associate/Room Attendant

Sundays Sun Spa Shop
01.2021 - 05.2023

Hostess

Deadrise Fish House
06.2020 - 03.2021

Childcare Provider

Victory Family Ymca
05.2017 - 03.2020

No Degree - Dental Assisting

Accelerated Academy of Dental Assisting

High School Diploma -

Kecoughtan High School

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Elizabeth Milligan