JAE YONG PARK
Queens,NY
Summary
Communicative Import Coordinator with background tracking shipments, pursuing quotes from prospective shippers and completing import documentation. Bilingual employee with over 2 years of experience in team-driven environments. Known for reporting nonconformance and coordinating cargo availability.
Overview
5
5
years of professional experience
Work History
IMPORT COORDINATOR
SDS TRANS INC
01.2021 - 07.2023
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Accurately input shipment details into company's system using [FREIGHT STREAM].
- Coordinated and negotiated contracts to facilitate freight movements.
- Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
- Developed tracking reports, which alleviated customer calls and boosted time savings.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Advised customers on transportation options, types of carriers or shipping routes.
- Coordinated with shipping and transport companies on behalf of clients.
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated shipments of product from country of origin to final destination by both air and land transport.
TRAVEL AGENT
PRT TOUR
06.2019 - 03.2020
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Collaborated with colleagues to create and promote special travel packages.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Sales Representative
LD TEXTILES
06.2018 - 03.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Arts - Sociology
CHANGWON UNIVERSITY
CHANGWON, KOREA02.2017
Bachelor of Arts -
SUSUNG HIGH SCHOOL
SUWON, KOREA02.2013
Skills
- Cycle Counts
- International Shipments
- Continuous Supervision
- Import and Export Operations
- Team Goals
- Special Handling
- Effective Communication
- Transportation Methods
- Records Filing
- Operational Improvements
- Air, Ocean and Ground Transportation
- Client Support
- Customer Deliveries
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
IMPORT COORDINATOR
SDS TRANS INC
01.2021 - 07.2023
TRAVEL AGENT
PRT TOUR
06.2019 - 03.2020
Sales Representative
LD TEXTILES
06.2018 - 03.2019
Bachelor of Arts - Sociology
CHANGWON UNIVERSITY
Bachelor of Arts -
SUSUNG HIGH SCHOOL
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