Elizabeth Mitzel
Mountlake Terrace,WA
Summary
Dynamic professional with a proven track record in small business operations and relationship building, notably at Christopher Michael Salon & Barber. Excelled in enhancing customer relations and client service, driving repeat business. Skilled in marketing and problem-solving, demonstrating exceptional multitasking abilities and attention to detail. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Owner
Christopher Michael Salon & Barber
08.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Sales Associate
Kush 21
10.2023 - 07.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Wait Staff Member
Kittens Cabaret
11.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep main room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Educator
Evergreen Beauty College
10.2019 - 03.2021
- Developed and implemented engaging lesson plans to keep learner attention.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Designed curriculum-aligned assessments to measure student progress and inform instructional decisions.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
Master Barber
Weldon Barber
04.2014 - 07.2018
- Completed full and partial shaves with clippers and standard and straight razors.
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Managed business customer service, responding to requests and concerns promptly.
Barista
Starbucks
05.2011 - 04.2013
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Family Nanny
Nanny Position
06.2007 - 09.2012
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Drove children to dance, cheer, and sports practices.
- Involved children in caring for household pets and chores.
Education
Cosmetology
Evergreen Beauty And Barber College
Everett, WA04.2013
Skills
- Small business operations
- Relationship Building
- Customer Relations
- Client Service
- Marketing
- Problem-solving abilities
- Self Motivation
- Attention to Detail
- Multitasking Abilities
Timeline
Sales Associate
Kush 21
10.2023 - 07.2024
Wait Staff Member
Kittens Cabaret
11.2022 - 05.2023
Educator
Evergreen Beauty College
10.2019 - 03.2021
Owner
Christopher Michael Salon & Barber
08.2018 - Current
Master Barber
Weldon Barber
04.2014 - 07.2018
Barista
Starbucks
05.2011 - 04.2013
Family Nanny
Nanny Position
06.2007 - 09.2012
Cosmetology
Evergreen Beauty And Barber College
Similar Profiles
Denise Dillon KegerreisDenise Dillon Kegerreis
Lead Customer Liaison at Michael Christopher Salon and Day SpaLead Customer Liaison at Michael Christopher Salon and Day Spa
Bailey SwicheniukBailey Swicheniuk
Hairstylist at Daniel Christopher SalonHairstylist at Daniel Christopher Salon
Aliyah BanksAliyah Banks
Receptionist at Banks Miracles Beauty and Barber SalonReceptionist at Banks Miracles Beauty and Barber Salon