Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Mowery

Newcomerstown,OH

Summary

Accomplished Customer Service Representative with a proven track record at Tis The Season, excelling in customer relations and problem resolution. Skilled in administrative support and active listening, I effectively increased client satisfaction through personalized service and efficient dispute resolution. Expert in product promotion, I consistently foster trust and rapport, enhancing the customer experience.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Tis The Season
Berlin, OH
09.2021 - Current

Help assist customers with product purchases

Cashier

Tis The Season/Berlin Antique & Craft Malls
Berlin, OH
09.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Cosmetic Therapist

Ohio Laser & Wellness Centers
Dover, Ohio
09.2009 - Current
  • Built strong rapport with clients, fostering trust and open communication for effective treatment sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients and maintained ethical practice standards

Education

Cosmetic Therapy

Lorain County Community College
Elyria, OH
11.2008

Associate of Arts - Early Childhood Education

Malone University
Canton, OH
05.1990

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Customer Relations
  • Problem Resolution
  • Administrative Support
  • De-Escalation Techniques
  • Building rapport
  • Dispute Resolution
  • Product Sales
  • Store maintenance
  • Product Promotion

Timeline

Customer Service Representative

Tis The Season
09.2021 - Current

Cashier

Tis The Season/Berlin Antique & Craft Malls
09.2021 - Current

Cosmetic Therapist

Ohio Laser & Wellness Centers
09.2009 - Current

Cosmetic Therapy

Lorain County Community College

Associate of Arts - Early Childhood Education

Malone University
Elizabeth Mowery