Elizabeth Munoz

Demonstrates comprehensive knowledge of the patient registration process and consistently ensures the accurate collection of all demographic and financial information. Responsible for completing all aspects of the registration, including medical group corrections, status transfers, and appropriate room assignments. Secures necessary authorizations, verifies insurance benefits, and obtains all required tracking numbers for each account and insurance provider.

Maintains oversight of and ensures the safety and well-being of children aged 6 weeks to 5 years. Provides direct care, education, and developmental support by implementing age-appropriate curriculum and practices under direct supervision.

Reviews referral requests for therapy services and prepares appropriate correspondence to Workers' Compensation insurance carriers to request service authorizations. Communicates with patients to confirm appointments and notify them upon authorization approval. Processes and closes daily therapy charges for the center. Manages physical therapy inventory and administers Human Performance Evaluations (HPEs) for patients. Coordinates patient flow within the center, ensuring efficient scheduling and support for all providers.

Performs a variety of clerical duties, including patient check-in and notification of appropriate Corpsman upon patient arrival. Answers and routes telephone calls to the appropriate personnel and sends messages to providers or nurses as needed. Collects and distributes patient paperwork to ensure it reaches the appropriate staff. Prepares medical records for next-day appointments and reviews scheduled appointments to ensure accuracy and proper booking.

Maintains oversight of and ensures the safety and well-being of children aged 6 weeks to 5 years. Provides direct care, education, and developmental support by implementing age-appropriate curriculum and practices under direct supervision.

Provided a welcoming and professional first point of contact for all patients and visitors. Scheduled appointments using an electronic medical records (EMR) system and efficiently managed patient documentation and office procedures in a fast-paced, multi-physician family medical practice.

Provided comprehensive administrative support in a high-volume podiatry practice. Answered and directed phone calls, handled medical insurance verifications and prior authorizations, scheduled patient appointments and meetings for four surgeons, maintained medical records, and managed office supply inventory and ordering.

Greet and check in patients while collecting personal, medical, and insurance information for seven surgeons. Coordinate physician schedules and ensure smooth patient flow by communicating arrivals and delays. Utilize electronic medical record (EMR) systems to manage patient files, consistently upholding confidentiality in compliance with HIPAA regulations.

Conduct medical charge reviews, submit and follow up on insurance claims, post patient payments, and generate patient statements. Proficient in assigning accurate medical codes to diagnoses and procedures, with strong knowledge of ICD-9 coding, diagnosis codes, and procedural coding. Enter patient charges using billing systems to support timely and accurate insurance claim processing.

Demonstrates comprehensive knowledge of the patient registration process and consistently ensures the accurate collection of all demographic and financial information. Responsible for completing all aspects of the registration, including medical group corrections, status transfers, and appropriate room assignments. Secures necessary authorizations, verifies insurance benefits, and obtains all required tracking numbers for each account and insurance provider.