Elizabeth Mauer
Midlothian,TX
Summary
Dynamic and goal-oriented professional with extensive experience at Aya Healthcare as an Associate Team Lead in Privileging. Proven track record in mentoring and enhancing team productivity through efficient processes. Expert in credentialing best practices, fostering a collaborative environment while driving continuous improvement initiatives. Recognized for superb customer service skills and independent problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Associate Team Lead Privileging
Aya Healthcare
Remote
06.2022 - Current
- -Tenured privileging coordinator for locums assignments.
- -Experienced with NCQA requirements and NCQA audits
- Well versed in APRN and physician credentialing processes.
- Strong self-motivated independent worker
- - Goal- orientated employee
- - Currently managing 5 Privileging Specialists and several different privileging processes
- Coordinated training programs for new hires, ensuring seamless integration into the team and reduced ramp-up time.
- Identified areas for process improvement and recommended solutions that led to increased efficiency within the department.
- Managed workload distribution effectively, balancing tasks among team members according to their strengths and areas of expertise.
- Mentored junior team members to develop their skills and advance their careers, fostering a positive work environment.
- Facilitated knowledge sharing within the team by organizing workshops and presentations on relevant topics or industry trends.
- Enhanced team productivity by implementing efficient workflow processes and providing guidance on task prioritization.
Privileging Specialist III
Aya Healthcare
10.2022 - 06.2023
- Independent worker
- Well- versed in credentialing best practices
- Experienced with locums privileging process from APRN to physician files.
Privileging Coordinator I
Aya Healthcare
01.2022 - 10.2022
- Independent worker
- Well- versed in credentialing best practices
- Experienced with locums privileging process from APRN to physician files.
Sales Support Specialist
WebTPA
04.2021 - 01.2022
- Developed RFPs for TPA clients.
- Served as a subject-matter-expert for business proposal writing.
- Prepared reports for Senior Leadership
- Tracked and maintained a project excel document.
Credentialing Coordinator
OnyxMD
10.2019 - 04.2021
- Oversaw all references for each provider file.
- Followed up on outstanding references.
- Generated a new internal Credentialing packet for the agency.
- Worked closely with Senior Leadership to create new internal credentialing processes/SOP.
Education
Masters Of Public Health -
University of North Texas Health Science Center
Fort Worth, TX05.2019
Bachelor Of Arts Psychology - Psychology
Marist College
Poughkeepsie, NY05.2017
Skills
- Mentoring
- Tenured privileging specialist
- Goal-orientated
- Coachable
- Superb customer service skills
Timeline
Privileging Specialist III
Aya Healthcare
10.2022 - 06.2023
Associate Team Lead Privileging
Aya Healthcare
06.2022 - Current
Privileging Coordinator I
Aya Healthcare
01.2022 - 10.2022
Sales Support Specialist
WebTPA
04.2021 - 01.2022
Credentialing Coordinator
OnyxMD
10.2019 - 04.2021
Masters Of Public Health -
University of North Texas Health Science Center
Bachelor Of Arts Psychology - Psychology
Marist College