ELIZABETH MURPHY
RUMFORD,RI
Summary
Dynamic and dependable team member with a proven track record at Avenue N Restaurant Group, excelling in customer service and innovative problem-solving. Recognized for significantly enhancing guest experiences and effectively training new staff, fostering a culture of teamwork and collaboration. Skilled in swiftly resolving issues to ensure optimal service and satisfaction, thriving in fast-paced environments that demand adaptability and efficiency. Committed to delivering exceptional results that elevate team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Team Member, Server, Busser, Hostess, Manager
Ave N Restaurant Group
12.2020 - Current
- 25-40 hours per week.
- Balanced cash register at end of shift according to established procedures.
- Monitored dining room activity as manager on duty to ensure all guests were receiving optimal service.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Resolved any complaints or issues with customers quickly and professionally.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
Education
Bachelor of Science - Business Administration, Sports Management
Merrimack College
05-2026
Saint Raphael Academy
Pawtucket, RI06-2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Relationship building
- Decision-making
- Effective multitasking
Activities
- Member of D1 Women's Merrimack Track and Field Team
- Member of Merrimack Psych Club
Timeline
Team Member, Server, Busser, Hostess, Manager
Ave N Restaurant Group
12.2020 - Current
Bachelor of Science - Business Administration, Sports Management
Merrimack College
Saint Raphael Academy