Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Nagelmiller

GRANITE CITY,IL

Summary

Proven leader with a track record of enhancing operational efficiency and employee retention at Imos Pizza. Skilled in team management and inventory control, adept at fostering customer engagement and ensuring health code compliance. Excelled in fast-paced environments, achieving significant improvements in service quality and staff morale through effective problem-solving and critical thinking.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Imos Pizza
07.2000 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Postal Carrier

USPS
12.2008 - 11.2016
  • Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
  • Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
  • Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
  • Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
  • Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
  • Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Received positive feedback from customers regarding professionalism and promptness in delivering their mail.
  • Collaborated with fellow postal carriers to ensure optimal coverage during peak seasons or staff absences.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Education

High School Diploma - General Studies

Granite City High School
Granite City, IL
06.2001

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Organization and prioritization
  • Employee Retention
  • Performance Improvement
  • Pre-shift walk-through
  • Problem-Solving
  • Critical Thinking
  • Quality Control
  • Work Planning and Prioritization
  • Health Code Compliance
  • ServSafe Food Manager
  • Managing Deliveries
  • Package handling
  • Safety Procedures
  • Postal regulations
  • Delivery Accuracy
  • Mail Sorting
  • Vehicle loading
  • Parcel delivery
  • Teamwork and Collaboration
  • Self Motivation

Certification

Servesafe certificate

Timeline

Postal Carrier

USPS
12.2008 - 11.2016

Restaurant Manager

Imos Pizza
07.2000 - Current

High School Diploma - General Studies

Granite City High School

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Elizabeth Nagelmiller