Elizabeth Netherton
Aledo
Summary
Personable and driven with strong analytical skills and knack for problem-solving. Possesses solid understanding of business operations and financial principles, coupled with proficiency in data analysis and project management. Aims to drive efficiency and contribute to organizational success through innovative solutions.
Overview
4
4
years of professional experience
Work History
Tasting Room Associate
Christoval Vineyards
02.2024 - 12.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided informed wine suggestions to tasting room guests.
- Managed inventory of wines and merchandise, ensuring adequate stock levels for daily operations and special events.
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
Team Lead
Follett Higher Education
08.2022 - 12.2023
- Worked different stations to provide optimal coverage and meet production goals.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Salesperson
Follett Higher Education
08.2021 - 07.2022
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Worked to build relationships with customers and built potential for additional sales.
Associate
TJMaxx
12.2020 - 08.2021
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
TJMaxx
12.2020 - 01.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Education
BBA - Business Management
Angelo State University
12.2024
Skills
- Organization Skills
- Communication
- Structure Determination
- Microsoft Office
- Time Management
- Team Leadership
- Customer Retention
- Attention to Detail
- Digital Marketing
- Financial Accounting
Timeline
Tasting Room Associate
Christoval Vineyards
02.2024 - 12.2024
Team Lead
Follett Higher Education
08.2022 - 12.2023
Salesperson
Follett Higher Education
08.2021 - 07.2022
Associate
TJMaxx
12.2020 - 08.2021
Associate
TJMaxx
12.2020 - 01.2021
BBA - Business Management
Angelo State University
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