Summary
Overview
Work History
Education
Skills
References
Timeline
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Elizabeth Norman

Elizabeth Norman

Pensacola,FL

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

19
19
years of professional experience

Work History

Business Owner

Meticulous Maids
Penscola, FL
08.2005 - Current
  • Followed safety procedures when handling hazardous materials.
  • Organized closets and cabinets according to client specifications.
  • Vacuumed carpets, rugs, furniture, and drapes.
  • Checked for any damages that need repair or replacement.
  • Washed interior windows and mirrors.
  • Swept and mopped all hard surfaces, such as floors and countertops.
  • Notified supervisor of any issues requiring attention.
  • Worked with speed and efficiency to meet all job requirements.

Assistant Store Manager

Trade Secret Salon
Pensacola, FL
07.2017 - 11.2020
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.

Sales Associate

Academy Sports and Outdoors
Pensacola, FL
09.2017 - 08.2019
  • Collected payments and provided accurate change.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

GED -

Santa Rosa Adult School
Milton, FL
05-2004

Skills

  • Customer Service
  • Performance Improvement
  • Organizational Development
  • Customer Relations

References

References available upon request.

Timeline

Sales Associate

Academy Sports and Outdoors
09.2017 - 08.2019

Assistant Store Manager

Trade Secret Salon
07.2017 - 11.2020

Business Owner

Meticulous Maids
08.2005 - Current

GED -

Santa Rosa Adult School

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Elizabeth Norman