Elizabeth Nunez
Freeport,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
Mount Sinai South Nassau
01.2020 - Current
- Documents in the Electronic Medical Record according to established procedures
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
The Grand Pavilion For Rehabilitation And Nursing
04.2019 - 12.2019
- Assist nursing staff in providing high patient care
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record. data entry .
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Lead Cabin Service Agent
Airserv Corporations
05.2019 - 12.2019
- Providing Good Customer Service
- Ensured safety compliance by thoroughly inspecting emergency equipment, seatbelts, and other critical cabin components.
- Increased on-time departure rates by efficiently cleaning and restocking aircraft cabins between flights.
- Responded effectively to unexpected situations, such as medical emergencies or disruptive passengers, prioritizing passenger safety and comfort.
- Collaborated closely with security personnel to report suspicious activities or unattended items for prompt investigation.
- Adhered to strict safety guidelines while handling hazardous materials during cabin cleaning procedures.
- Participated in ongoing training programs to stay current on industry best practices and regulatory requirements for cabin service agents.
- Completed thorough post-flight inspections of the cabin area to identify any damages or lost items left behind by passengers.
- Maintained cleanliness standards in aircraft cabins, lavatories, and galleys for the comfort of passengers and crew.
Lead Cabin Service Agent
Delta Global Service
06.2016 - 08.2016
- Providing Good Customer Service
- Ensured safety compliance by thoroughly inspecting emergency equipment, seatbelts, and other critical cabin components.
- Increased on-time departure rates by efficiently cleaning and restocking aircraft cabins between flights.
- Collaborated closely with security personnel to report suspicious activities or unattended items for prompt investigation.
- Participated in ongoing training programs to stay current on industry best practices and regulatory requirements for cabin service agents.
- Reduced turnaround times by quickly identifying and addressing potential issues within the cabin area.
- Demonstrated professionalism when interacting with diverse groups of passengers from various cultural backgrounds.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
Accurately processed customer transactions and maintained cash drawer
Bjs Wholesale Club
04.2012 - 06.2016
- Provide Excellent Customer Service
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Education
Patient Care Technician-Phlebotomy-Ekg -
New York Medical Career Training Center
09.2019
Certified Nursing Assistant -
Long Island School of Nursing Assistants
06.2016
High School Diploma -
Richmond Hill High School
05.2012
Skills
- Customer Service Oriented
- Fast Learner
- Certified Nurse Assistant
- Certified Patient Care Technician
- Flexible Schedule
- Able to stand for long periods
- Problem solving
- Bilingual in English and Spanish
- Safe Driver
- Excellent Team Member
- Multi-tasker
- Organized
- Documentation
- Strong work ethics
- Vital signs monitoring
- Patient Observation
- Adaptable
- Patient Services
- Emergency Response
- Patient Education
- EKG Interpretation
- Time Management
- HIPAA Compliance
- Medical terminology knowledge
- Electronic Charting EMR Data Entry
- Client documentation
- Clinical Documentation
- Electronic Recordkeeping
- Patient Care Escalation
Activities
Highly ambitious with background in sales, marketing and advertising. Expertise in client needs assessments. Excellent multitasking and working under pressure. Provide courteous and prompt service.
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Mount Sinai South Nassau
01.2020 - Current
Lead Cabin Service Agent
Airserv Corporations
05.2019 - 12.2019
Certified Nursing Assistant
The Grand Pavilion For Rehabilitation And Nursing
04.2019 - 12.2019
Lead Cabin Service Agent
Delta Global Service
06.2016 - 08.2016
Accurately processed customer transactions and maintained cash drawer
Bjs Wholesale Club
04.2012 - 06.2016
Patient Care Technician-Phlebotomy-Ekg -
New York Medical Career Training Center
Certified Nursing Assistant -
Long Island School of Nursing Assistants
High School Diploma -
Richmond Hill High School
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