Elizabeth O.Agbo
Houston,TX
Summary
Dynamic Case Manager at Redicare Gro with a proven track record in problem-solving and case planning. Enhanced service delivery through streamlined documentation processes, achieving significant efficiency improvements. Skilled in fostering communication among clients and providers, leading to positive outcomes and comprehensive support for underserved populations.
Overview
4
4
years of professional experience
Work History
Case Manager
Redicare Gro
Richmond Texas
01.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Managed volunteer programs focused on providing community services to underserved populations.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Education
Associate of Science - X-ray Technology
The College of Health Care Professions
TX07-2018
Associate of Arts - Mass Communication
Lagos State Polytechnic
Lagos State Nigeria03-2008
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Case planning
- Data entry and analysis
- Case management tracking
- Case needs assessment
Timeline
Case Manager
Redicare Gro
01.2021 - Current
Associate of Science - X-ray Technology
The College of Health Care Professions
Associate of Arts - Mass Communication
Lagos State Polytechnic