Desired Job Title
Front of House EmployeeFront of House EmployeeBrand RepresentativeWork Type
Part TimeLocation Preference
RemoteOn-SiteHybridLocation: Mobile, AL, USDaphne, AL
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Elizabeth Oliva
Mobile,AL
Work Preference
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front of House Employee
Cracker Barrel
Pelham, AL
08.2023 - 03.2026
- Assisted guests with orders, handled payments, and maintained a clean and welcoming space.
- Recognized as Employee of the Month (October 2023) for outstanding service and teamwork.
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining and waiting areas.
- Assisted with food preparation and ensured adherence to safety standards.
- Trained new employees on operational procedures and customer interaction techniques.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Front of House Employee
LongHorn Steakhouse
Hoover, AL
11.2024 - 07.2025
- Delivered excellent customer service in a high-volume dining environment.
- Worked collaboratively with team members to ensure efficient service.
- Collaborated with kitchen staff to streamline order delivery process.
- Processed customer transactions efficiently using point-of-sale systems.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Brand Representative
Hollister.Co
10.2024 - 01.2025
- Assisted customers with product selection and maintained store presentation.
- Delivered a positive shopping experience through strong communication and customer engagement.
- Engaged customers through product knowledge and brand representation.
- Maintained store presentation by organizing merchandise and ensuring visual standards.
- Implemented promotional strategies to increase foot traffic and boost sales performance.
- Assisted in organizing promotional events, boosting brand visibility and attracting new customers.
Education
High School Diploma -
Pelham High School
Pelham, AL05-2026
Skills
- Cash Handling
- Teamwork
- Fast-Paced Work Environments
- Problem Solving
- Strong work ethic
- Customer service
- Positive demeanor
- Phone etiquette
- Bilingual
- Multitasking and organization
- Professional appearance
- Attention to detail
- First aid training
Certification
- CPR Certification
- OSHA Certification
Additional Information
Bilingual: English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front of House Employee
LongHorn Steakhouse
11.2024 - 07.2025
Brand Representative
Hollister.Co
10.2024 - 01.2025
Front of House Employee
Cracker Barrel
08.2023 - 03.2026
High School Diploma -
Pelham High School