Mary Brown
Palmdale,CA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Fluent in Spanish.
Overview
21
21
years of professional experience
Work History
Freelancer
Benefit Cosmetics
Los Angeles, CA
04.2022 - Current
- Maintained positive working relationship with fellow staff and management.
- Provide and assist customers.
- Demonstrate and apply makeup to the customers.
- Stock and organize inventory.
- Hold events for the brand.
Front Medical Office Administrator/Receptionist
Dr. Philip J Morgan MD. Pain Management
Encino, CA
07.2011 - 02.2017
- Scheduling
- Answering Phones.
- Ordering Supplies.
- Check-in Patients.
- Assisted the doctor with patients.
- Sending and Receiving Faxes.
- Verifying medical insurance.
- Preauthorization approvals.
- Handled medical billing.
- Computer programs used: Dr. Chrono, Microsoft Excell and Quick books.
Customer Service/Appointment Scheduler
One Call Medical
Woodland Hills , CA
03.2006 - 06.2011
- Provided exceptional customer service by handling a wide range of inquiries.
- Handled High volume of inbound and outbound calls.
- Scheduled patients for MRIs and CT scans.
- Scheduled transportation for patients.
- Maintained high quality control status
Front Office Receptionist
California Psychcare, Inc. Dr. Sadeghi
Tarzana, CA
01.2004 - 03.2006
- Answered phones.
- Checked in with the behavioral therapist.
- Scheduled appointments
- Kept the office well-stocked and organized.
- Data Entry, filing, faxing.
Education
GED -
El Camino Real High School
Woodland Hills, CA06-2005
Skills
- Multitasking and organization
- Problem-solving
- Translation services
- Adaptability, handling pressure
- Schedule management
- Leadership skills
- Word Processing
Timeline
Freelancer
Benefit Cosmetics
04.2022 - Current
Front Medical Office Administrator/Receptionist
Dr. Philip J Morgan MD. Pain Management
07.2011 - 02.2017
Customer Service/Appointment Scheduler
One Call Medical
03.2006 - 06.2011
Front Office Receptionist
California Psychcare, Inc. Dr. Sadeghi
01.2004 - 03.2006
GED -
El Camino Real High School
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