Elizabeth Ortiz
Fort Worth,TX
Summary
Dedicated food worker with a strong background in customer service and team collaboration. Skilled in maintaining health standards and ensuring food quality, ready to contribute to a dynamic work environment and enhance operational efficiency.
Overview
1
1
Language
15
15
years of professional experience
Work History
Food Worker
Sodexo
Fort Worth, Texas
08.2024 - Current
- Prepared and served food items following health standards.
- Ensured that all food items were served at proper temperatures.
- Followed health codes when handling food products or preparing meals.
- Followed daily menus and recipes for consistent food quality.
- Prepared fresh ingredients for use in various recipes throughout the day.
- Operated kitchen equipment safely and efficiently.
- Maintained cleanliness of workstations and dining areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Collaborated with team members to facilitate seamless service flow.
- Conducted inventory checks to ensure adequate stock of supplies.
- Stocked shelves with products in an orderly fashion according to company standards.
- Checked expiration dates on all food products before serving them.
Bank Teller
Wells Fargo
Fort Worth, Texas
07.2014 - 05.2015
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer, ensuring proper balance and security.
- Educated customers about banking products and services available.
- Handled customer complaints with professionalism and empathy.
- Collaborated with team members to enhance service quality.
- Implemented bank policies while ensuring compliance with regulations.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Bank Teller
Chase Bank
Forest Hill, TX
10.2011 - 09.2013
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer, ensuring proper balance and security.
- Educated customers about banking products and services available.
- Handled customer complaints with professionalism and empathy.
- Collaborated with team members to enhance service quality.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Education
High School Diploma -
Montebello High School
Montebello, CA06-2004
Skills
- Food preparation
- Health standards compliance
- Kitchen equipment operation
- Inventory management
- Menu execution
- Customer service
- Team collaboration
- Cash handling
- Regulatory compliance
- Problem solving
- Attention to detail
- Professionalism
- Quick learner
Languages
Spanish
Professional
Timeline
Food Worker
Sodexo
08.2024 - Current
Bank Teller
Wells Fargo
07.2014 - 05.2015
Bank Teller
Chase Bank
10.2011 - 09.2013
High School Diploma -
Montebello High School